Hi Alex,

On Di, Mai 16, 2006 at 10:12:15 +0200, Alexander Scholler wrote:
>Thomas Raith schrieb:
>>Hi Alex,
>>
>>>The question is:
>>>* how can a table (x,y) be "rotated" to (y,x) (sorry, I'm a perl newbie
>>>- could you give me a code snip) or
>>
>>8<-----------------------------------------------------
>>my @NewStatArray = ();
>>my $Title =  shift(@StatArray);
>>foreach my $Key1 (0..$#StatArray) {
>>    foreach my $Key2 (0..$#{$StatArray[0]}) {
>>        $NewStatArray[$Key2][$Key1] = $StatArray[$Key1][$Key2];
>>    }
>>}
>>$NewStatArray[0][0] = '';
>>unshift(@NewStatArray, [$Title]);
>>@StatArray = @NewStatArray;
>>------------------------------------------------------>8
>
>Thanks a lot for you help!
>
>I wanted to move your code
>* from an specific Stat-extension on ~/Kernel/System/Stats/. (where it 
>works)
>* to ~/Kernel/Module/SystemStats.pm (about line 170) to be executed on 
>certain conditions
>
>#--------------------------
>            my $TitleArrayRef = shift (@Data);
>            my $Title = $TitleArrayRef->[0];
>
>my @NewData = ();
>foreach my $Key1 (0..$#Data) {
>    foreach my $Key2 (0..$#{$Data[0]}) {
>        $NewData[$Key2][$Key1] = $Data[$Key1][$Key2];
>    }
>}
>@Data = @NewData;
>
>            my $HeadArrayRef = shift (@Data);
>#--------------------------
>
>This code seems not to be executed - why?
>I also edited some other parts in SystemStats.pm but I couldn't 
>recognize any changes in OTRS-behaviour - why?
>
>One further problem:
>
>My own statistics work fine with print output format,
>but often apache-errors are sent to the client on graphical output:
>Some combinations of graph-output-types and resolutions work, others don't.
>
>apache-error-log contains:
>
>[Tue May 16 07:50:11 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 4.
>[Tue May 16 07:50:17 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 16.
>[Tue May 16 07:50:24 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 8.
>[Tue May 16 07:50:28 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 4.
>[Tue May 16 07:51:32 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 4.
>*** glibc detected *** free(): invalid pointer: 0x09be6364 ***
>[Tue May 16 07:51:37 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 8.
>[Tue May 16 07:51:47 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 8.
>*** glibc detected *** free(): invalid pointer: 0x09b971b4 ***
>[Tue May 16 07:51:51 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 12.
>[Tue May 16 07:52:48 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 4.
>[Tue May 16 07:52:54 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 4.
>[Tue May 16 07:52:58 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 4.
>[Tue May 16 07:54:31 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 340.
>[Tue May 16 07:55:01 2006] null: Use of uninitialized value in 
>concatenation (.) or string at /opt/otrs//Kernel/Modules/SystemStats.pm 
>line 274, <PRODUCT> l
>ine 8.
>*** glibc detected *** free(): invalid pointer: 0x09bedef4 ***
>
>Do you know this problem?

It looks like you are using values / vars that are initialized somwhere 
else and access is not given to this vars. Because we do not have these 
problems it looks like the errors are caused by the code you are trying 
to insert into the module.

Unfortunatly we only can help you with this problem after we researched 
the issue more detailed, we'd need more time to see whats really going 
on and we would need the whole code. But helping this way is only 
possible with a commercial order, sorry :(.

>Bye, Alex

Kind regards,
Christian

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