Hi Kees,
be more specific.
One answer could be
http://dev.otrs.org/2.0/Kernel/System/Ticket.html#item_stateset
Bye, Alex
Kees Leune schrieb:
Hello all,
Disclaimer: I am new to this list and have probably not spent enough
time to read the mailing list archives.
Having said that: I am looking for a graceful way to close a ticket
using the API. After having studied the online documentation, it seems
to me that there are is no single, publicly available call to do so. Is
this correct? If so, is there a preferred way to close a ticket?
Thank you,
Kees
Northwave BV Fultonbaan 20 Postbus 1054 3430 BB Nieuwegein
*T* +31 (0)30 6004727 *F* +31 (0)30 6004729 *M* +31 (0)6 52328887
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www.northwave.nl <http://www.northwave/>
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