Hello,
I am currently in the process of allowing an external application (AIRT) to interact with OTRS. It would be very useful if there is an X-OTRS mail header that I can set that specifies to which ticket an incoming message should be linked. Is there such a header? In Table 5-4. "Function of the different X-OTRS-headers" I was unable to find the header that I need. Thank you, -Kees Northwave BV Fultonbaan 20 Postbus 1054 3430 BB Nieuwegein T +31 (0)30 6004727 F +31 (0)30 6004729 M +31 (0)6 52328887 E [EMAIL PROTECTED] W www.northwave.nl <http://www.northwave.nl/>
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