Hi Stefan, Stefan Tröndle / EDV:Systemhaus Tröndle schrieb: > I have got 2 SOAP-related questions. > > 1) I need the unlocked tickets in several specified queues for use in our > internal CRM application. > I can retrieve the tickets locked by a specific user. I think it can be done > by using > TicketObject -> TicketSearch but couldn't get it to work respective to return > TicketIDs. > Other SOAP-Requests work as planned. > Has anybody got a working example ?
RTFM. .) http://dev.otrs.org/2.1/Kernel/System/Ticket.html [...] my @TicketIDs = $TicketObject->TicketSearch( # result (required) Result => 'ARRAY', # [...] UserID => 1, Permission => 'ro', ); [...] > Stefan Tröndle Martin Edenhofer ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
