Hi Booger,
[EMAIL PROTECTED] schrieb:
> OTRS 2.1.6. I've got a few of queues. Some agents should have access
> to only one of them, not the others. I've done that by "Users <->
> Groups" option and it works well.
>
> Unfortunately any user using "Search" option can see tickets in other
> queues. I think that it should search only in queues which the group
> of Agent has permission to read. Is it possible to do so?
This is a of topic question (no development related).
PS: Please check your "Users <-> Groups" permissions, remove also ro
permissions from all users.
Greetings,
Martin
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