Torsten Thau schrieb:
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Shawn Beasley schrieb:
Has anyone expanded the user db included in otrs to reflect more user
information. NOTE: this information should then of cources be available
in the ZOOM view for quick reference.
Hi Shawn,
I guessthis might help you:
http://doc.otrs.org/2.2/en/html/x1536.html#customer-backend-db
viele Gruesse, Torsten Thau
- --
Torsten Thau, Dipl. Inform.
c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz
phone: +49 371 5347 623
cell: +49 176 66 680 680
pgp-key: 0x292F987D
fax: +49 371 5347 625
http://www.cape-it.de
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.3 (GNU/Linux)
iD8DBQFGLvH9vXo8m5PgoXQRAsyUAJ9GQ60KfzsSgbdys2pKlVqrbE+nTgCfdNSv
BZ0F3sJKnsU+UGIY3Z6Lv54=
=zr3n
-----END PGP SIGNATURE-----
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
THANK YOU! That was perfect. But, I do have one complaint. The reference
to Kernel/Config.pm is not so clear. I have found out that I must edit
Kernel/Config/Defaults.pm. That is a little confusing. But, as I have
always said. This communitity is super.
Shawn
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
