Hi Tony,
Chef Tony schrieb:
> I have to autofill the "Time unit" field in the "Close ticket" webpage.
> Can someone explain me how modify to obtain this behaviour?
What do you want to fill in automatically?
The time which somebody spend between the page load time and the submit?
If this, you need to modify the java script on this page. For example
you need to add in the ...<body onload="SomeJS()">... to start a timer
who counts the time and show it in the "Time unit" field.
So, this is a basic how to do this. .-)
Greetings,
-Martin
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