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Hi there,

I recently updated our installation from 2.1.6 to 2.1.7. After the
smooth update our users started to complain about binary attachments
being mangled when send via email.
After some checking I found out, that attachments which are send via
email will be encoded by the Send() function in the Email objects at
around line 269:

<snip>
                # content encode
                $Self->{EncodeObject}->EncodeOutput(\$Upload{Content});
                # attach file to email
</snip>

I did double-check and the otrs did this at least back to 2.1.2, but
only on the way from 2.1.6 to 2.1.7 the behaviour caused problems on our
site.
I "fixed" our issue by commenting the line out, but I'm not sure whether
I just opened up a can of worms.

Could somebody with a more in-depth view of the relevant code paths
please explain to me why the encoding is neccessary at this point?

BTW, we're using UTF-8 for everything and perl 5.8.5 on linux.

- --
Regards,

 Wiktor Wodecki

 net mobile AG, Zollhof 17, 40221 Duesseldorf, Germany
 923B DCF8 070C 9FDD 5E05  9AE3 E923 5A35 182C 9783
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