Hi Thomas,

Thanks for your answer.

I tried through Package Manager on OTRS 2.2.2 and this time Fred package appears, I can see the second screen with module description and Continue button at the bottom BUT (because there is always one ... :) when I click on Continue I get :

Software error:

Can't use an undefined value as a HASH reference at ../..//Kernel/System/Package.pm line 1493.

which seems to be very close from the one in last mail ( that is still present ) when I try to install the Package directly from Package Manager providing it the package through my computer rather than downloading it through FTP.

Any ideas/informations/advises please that can help me to accomplish this install of Fred ? [ Maybe this package will help me understand my current development problems with DTL blocks :o) ]

Thanks by advance,

Laurent MINOST


Thomas Raith a écrit :
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Hi Laurent,

Thanks for your feedback.
We had a configuration problem in our package system.
Now it works.

((enjoy))

Thomas


Laurent Minost schrieb:
Hi,

Tried to install Fred-0.2.11.opm from Package Manager through OTRS and
got :

"Unable to parse Online Repository index document!" error

tried on both http://ftp.otrs.org/pub/otrs/develtools/packages/otrs.xml
and also
http://ftp.otrs.org/pub/otrs/develtools/packages/develtools/otrs.xml
without any success

So I then tried the manual method with opm package through Install on
Package Manager, without any success also giving me the following error :

Software error:

Can't use an undefined value as a HASH reference at
../..//Kernel/System/Package.pm line 1493, <fh00001Fred-0.2.11.opm> line
106.

For help, please send mail to the webmaster ([EMAIL PROTECTED]),
giving this error message and the time and date of the error.


Thanks by advance for your help.

Best regards,

Laurent MINOST


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