On Nov 7, 2007, at 1:14 PM, Martin Edenhofer wrote:
On Nov 7, 2007, at 9:20 PM, Jo Rhett wrote:

Works, thanks!  What does 0 and 2 mean in this context?

It only means, that the request should not create a ticket. It means, stop processing the ticket creation and force to show the phone/email mask again (with pre-filled attributes).

I observed that behavior, and it works perfectly for us.

What if I really wanted it to create a ticket, is there a way to do that? (without prompting the user...)

--
Jo Rhett
senior geek

Silicon Valley Colocation
Support Phone: 408-400-0550




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