On Nov 7, 2007, at 1:14 PM, Martin Edenhofer wrote:
On Nov 7, 2007, at 9:20 PM, Jo Rhett wrote:
Works, thanks! What does 0 and 2 mean in this context?
It only means, that the request should not create a ticket. It
means, stop processing the ticket creation and force to show the
phone/email mask again (with pre-filled attributes).
I observed that behavior, and it works perfectly for us.
What if I really wanted it to create a ticket, is there a way to do
that? (without prompting the user...)
--
Jo Rhett
senior geek
Silicon Valley Colocation
Support Phone: 408-400-0550
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev