Hi Alex,
try "Auto Responses <-> Queues" in the admin interfach. :)
Greetings,
-Martin
-Martin
On Jul 21, 2008, at 9:12, Alex <[EMAIL PROTECTED]> wrote:
:
Hello,
I mean not I send answer, but the system, after it get my message
(the case when new ticket appeare)
Alex
-------
You wrote:
Hello,
I don't know if I understand You right, but before you can send an
answer You must configure Responses <-> Queue in the admin interface.
Greetings,
Ren?
-------------
Alex schrieb:
Dear sirs !
could you send me instruction, how to turn on answer
for message, I tried all options but without any result
(system sending answer only inside)
My OTRS ver 2.2.5
Alex
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
