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tx From: [email protected] [mailto:[email protected]] On Behalf Of Le machito Sent: Thursday, July 09, 2009 10:28 AM To: [email protected]; [email protected] Subject: [dev] How to create tickets to repeating tasks? Hello again :) Usually, in the helpdesk day to day work we have some repeating tasks like to install groups of Pcs. (50 Pcs = 50 tickets) Which function or method do you use in order to don't recreate many time the same ticket in OTRS? Thanks in advance for your help Raoul
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