Hi,
I changed AgentTicketSearch to alow search for the ticktnumber with leading
TicketHook.
Maybe others need this too.
Regards
Christian
*** ../otrs-2.4.0_beta5/Kernel/Modules/AgentTicketSearch.pm 2009-07-07
17:45:19.000000000 +0200
--- ../otrs-2.4.0_beta5_cp/Kernel/Modules/AgentTicketSearch.pm 2009-07-16
18:03:12.000000000 +0200
***************
*** 228,233 ****
--- 228,240 ----
$GetParam{$_} =~ s/\s+$//g;
$GetParam{$_} =~ s/^\s+//g;
}
+ # remove the tickethook from ticketnumber
+ if ( $_ eq 'TicketNumber' ) {
+ my $TicketHook = $Self->{ConfigObject}->Get('Ticket::Hook');
+ if ( $TicketHook ) {
+ $GetParam{$_} =~ s/^$TicketHook//i;
+ }
+ }
}
# get array params
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