Dear All,
I'm Polish student who's develooping OTRS application. I would like to
create/modify front-end for customers. I'm developing
2.3.4 version. Unfortunately I came up with some problems. I saw developer
manuall and FAQs but they don't answer my questions.
I created new table in DB called 'questions'. I would like all questions
from this table to be loaded into my drop-down list. In file:
'CustomerTicketMessage.dtl' I have added following lines:
<tr>
<td class="contentkey">$Text{"Pytanie"}:</td>
<td class="contentvalue"> $Data{"Pytania"}</td>
</tr>
Of course in file: 'CustomerTicketMessage I have added following lines:
$Param{'Pytania'} = $Self->{LayoutObject}->AgentQueueListOption(
Data => \%NewTos1,
Multiple => 0,
Size => 0,
Name => 'PytaniaDest',
SelectedID => $Param{PytaniaSelected},
OnChange => "document.compose.Expand.value='3'; document.compose.submit();
return false;",
);
The problem is that I don't know how to load data from DB table
'questions' into to my drop-down list.
I would be grateful if someone can contact me(reply on my email) or show me
where I can find more information adbout OTRS development.
I would be grateful for prompt response.
Best regards,
Pawel
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