Hi Beckman, many thanks for your interest in the OTRS.org project. If you'd like to monitor the progress of the OTRS sources, I can advise you to subscribe to the CVS mailing lists: http://lists.otrs.org/cgi-bin/listinfo/cvs-log You could also subscribe to an RSS feed of this list, for instance through Gmane: http://rss.gmane.org/messages/complete/gmane.comp.otrs.cvs Here you will see all submits done to the CVS source code. I second Andrés suggestion of using the Bugzilla to provide patches. You could also use the dev@ mailing list to discuss issues, or maybe use the #otrs channel if you're an IRC guy. Some of the OTRS developers, and other knowledgeable people, frequent the channel.(http://otrs.org/news/2009/otrs_on_irc/) I'll look into your suggestion of also searching closed tickets in the bugzilla by default, thanks for that. Looking forward to see your contributions!
-- Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Deutschland T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer CU@ IIR Service Desk Forum in Mainz (Germany) and get to know more about OTRS at booth no. 12 from Nov 24-25, 2009! On Tue, 2009-10-27 at 11:34 -0400, Peter Beckman wrote: > One suggestion -- > > In the search box on bugs.otrs.org, under "Enter a bug # or some search > terms:" I searched StateDefault before submitting what turned out to be a > duplicate bug (4456 duplicate of 4433). > > Because the default search only searches Open, Assigned or Reopened bugs, > the duplicate I would have found (and saved some effort on behalf of the > developers) did not show up at all, because it was Resolved. > > May I make the suggestion that the default search on the main bugs page > include ALL Statuses, or at least a checkbox to include all statuses? > Since the project has a fairly low volume of tickets, including all > statuses shouldn't be too much of a load on the system, and would avoid my > mistake of not doing an advanced search. > > Beckman > --------------------------------------------------------------------------- > Peter Beckman Internet Guy > beck...@angryox.com http://www.angryox.com/ > --------------------------------------------------------------------------- > --------------------------------------------------------------------- > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/
--------------------------------------------------------------------- OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
