Hi all,
we have the problem that we receive the content of a_from and a_to with
SOAP/TicketGET only without the text within the <>.
That means at SOAP output from a_from we are missing the email address for
example.
We are using rpc.pl als interface witht PHP SoapClient().
Database output table Article:
+--------+---------------+----------------------------------------+------------------------------------------------+------------------------------------+
|id |ticket_id |a_from
|a_to |a_subject |
+--------+------------------+---------------------------------------------+---------------------------------------------------------------------------+
|323754 |253786 |6535 |
| Test via SOAP and PHP |
|323768 |253786 |root <[email protected]>
|"[email protected]" <[email protected]>| Helpdesk: Nummer 5865 |
+---------+---------------+--------------------------------+------------------------------------------------+------------------------------------+
SOAP-Output:
[s-gensym1002] => stdClass Object (
[Subject] => Test via SOAP and PHP
[CustomerID] => 6535
[To] =>
[From] => 6535
)
[s-gensym1004] => stdClass Object (
[Subject] => Helpdesk: Nummer 5865
[CustomerID] => 6535
[To] => "[email protected]"
[From] => root
)
Now we tried the json.pl (Iphone interface) also and have the same issue.
Json.pl: ["To"]=> string(27) "helpdesk "
in OTRS und with offical Iphone app: To: "helpdesk <[email protected]>"
Does anyone have an idea or solution for us?
Many thanks and kind regards
Daniel Heiss
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