Tnx Mike, Into MS Dynamcs i have set the data about customer and license's situation (we sell software with some level of license, and with some level of support). I must interrogate CRM to bring these information into the ticket compilation. TNx a lot for your celerity! Hi Franz
-----Messaggio originale----- Da: [email protected] [mailto:[email protected]] Per conto di Michiel Beijen Inviato: venerdì 24 dicembre 2010 12.14 A: Development community of OTRS Oggetto: Re: [dev] OTRS and NAV Hi Francesco, - Hide quoted text - On Thu, Dec 23, 2010 at 3:58 PM, Vinelli Francesco <[email protected]> wrote: > Hi Michiel, > I've read this issue: > > Cathlyn Camilleri wrote: >> Is it possible to integrated OTRS with Microsoft Dynamics (formerly >> known as Navision) 5.1? > > Hi Cathlyn, > > Yes of course, that is possible. There is just no canned solution > available. What level of integration are you looking for? > > -- > Michiel > > Can you help me?? > > I must integrate MSDynamics and otrs, how can i do? Well, the same question for you, HOW do you want to integrate the two. I know setups where OTRS uses customer data from Navision as a data source. Or are you looking for something else? -- Mike _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev ************************************************************************************ This footnote confirms that this email message has been scanned by PineApp Mail-SeCure for the presence of malicious code, vandals & computer viruses. ************************************************************************************ _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
