Hello,
Some weeks ago, a customer complained that OTRS rich text editor didn’t work, 
it didn’t load.
I realized that it happened to all the user with catalan as their language. I 
decided to remove the language while I studied what was happening.
I found a bug which was, more or less, what was happening to us: 
http://bugs.otrs.org/show_bug.cgi?id=8024
Doing some tests (), I realized that CKEditor didn’t load with some 
UserLanguage. Comparing CKEditr and OTRS lang dirs, I realized that it failed 
when the language name was different between OTRS and CKEditor. In our case, 
catalan was ‘ca’ in CKEditor but ‘ct’ in OTRS.
I discovered, googling for language codes, the standard ISO 639, a standardized 
nomenclature used to classify all known languages. CKEditor was following this 
code, but OTRS not.

So, here’s my question: Is OTRS following any language code? If not, why it is 
not following ISO 639?

Juan Clavero Almirón

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