Hello, We want to add a new menu module "Classification". It would allow us to change type, service and several basic data from a ticket. We found confusing to have this information in "Priority", where we only want to have Impact and Priority.
I wanted to use AgentTicketActionCommon, but not wanted to customize it. So I've added module and menu registration as AgentTicketClassify and copy most of AgentTicketPriority config options and renamed them as AgentTicketClassify. Then I copied AgentTicketPriority (.pm to Custom and .dtl to our skin) and renamed them as AgentTicketClassify. Everything works as desired except for the window title: the block HeaderAgentTicketClassify, wich should hold the window title, must be in AgentTicketActionCommon.dtl. If I write this block in AgentTicketClassify.dtl, it just writes the text before the header, as you can see in the Attachment Is there a way to correctly show the title which doesn't imply modify AgentTicketActionCommon nor redo it in AgentTicketClassify? Kind regards, Juan Clavero
<<attachment: classify_title.png>>
_______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
