Hi Rocco, I think this link will be useful to you...
http://doc.otrs.org/3.1/en/html/dynamicfields-configuration.html#dynamicfields-configuration-datetime Regards, Anup On Wed, Oct 17, 2012 at 5:46 PM, Michiel Beijen <[email protected]>wrote: > Hi Rocco, > > On Wed, Oct 17, 2012 at 11:15 AM, Rocco Tocci <[email protected]> > wrote: > > Hi guys, I would like to remove the field 'Time units (work units)' on > the screen for new phone ticket it is possible via sysconfig? > > Check the setting Ticket::Frontend::AccountTime in SysConfig. > -- > Mike > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev >
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