Hi guys! I would like to know how to use sort by and order by with generic interface. I' m using otrs 3.1.10
this is my request <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns="http://www.otrs.org/TicketConnector/actions"> <SOAP-ENV:Header/> <SOAP-ENV:Body> <TicketSearch> <UserLogin>root@localhost</UserLogin> <Password>root</Password> <SortBy>State</SortBy> </TicketSearch> </SOAP-ENV:Body> </SOAP-ENV:Envelope> But my response does not bring nothing. If I remove Sort by it works. What am I missing? Thanks!
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