http://doc.otrs.org/3.1/en/html/acl.html
Am 31.10.12 18:01, schrieb Rocco Tocci:
>
> Hi Guys, in the form of new phone ticket I would limit the choice of
> services depending on the type of ticket.
> I added this ACL in config.pm but does not work
> $ Self-> {TicketAcl} -> {'ACL-1'} =
> {
> Properties => {
> Ticket => {Type => ['Incident'],},
> },
> Possible => {
> Ticket => {Service => ['CPS-IMAC :: Add', 'CPS-IMAC :: Change'],},
> },
> };
> work when I go to the ticket zoom I see only the services of ACL?
> Suggestions?
> Where can I find a complete documentation about the syntax and
> sematics of ACLs?
>
> Thank you!
>
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