Good evening to all, can you tell me if there is the ability to retrieve some of the attributes of an asset attached to a ticket with the OTRS Notification Tags <OTRS_*>. I saw the link https://portal.otrs.com/otrs/customer.pl?Action = CustomerFAQZoom; ItemID = 70, but have not found anything about the CI. I would like to send, whith an automatic notification to a client, some data asset associated with the ticket.
thanks Rocco - _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
