Somehow after finding the logs, I figured out that we need UserCustomerID instead of ID.
Logs are : [Sat Feb 23 17:41:50 2013][Error][Kernel::System::CustomerUser::DB::CustomerUserUpdate][686] Need UserCustomerID! . Thanks, Jignesh From: [email protected] [mailto:[email protected]] On Behalf Of Jignesh Kakka (jkakka) Sent: Saturday, February 23, 2013 3:58 PM To: [email protected] Subject: [dev] Problems in Customer Update I am using following syntax as mentioned in dev.otrs.org to update Customer $CustomerUserObject->CustomerUserUpdate( Source => 'CustomerUser', # CustomerUser source config ID => 'mh' # current user login UserLogin => 'mhuber', # new user login UserFirstname => 'Huber', UserLastname => 'Manfred', UserPassword => 'some-pass', # not required UserEmail => '[email protected]', ValidID => 1, UserID => 123, ); Unfortunately, I am not able to update customer. I would like to know the values that I should enter in these fields ID, and UserID Thanks, Jignesh
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