Hi all,
In several countries in the world (among them, Spain), people have a first name
(simple or compound) and _two_ family names (one for each parent)... there are
all sort of variations according to family tradition and nobility, and lately
due to different forms of family.
Now I've been asked to customize OTRS agents to the spanish way: ldap stores
the information and I can retrieve and store it: firstname and lastname in it
usual place (DB->users) and second lastname and any variation as user
preference (DB->user_preferences).
My problem is how to show it: UserObject->Username is easy to modify, but is
almost never used... and there are too many different places where it's shown
using $QData{"UserFirstname"} $QData{"UserLastname"}
Anybody has done something similar?
Kind regards,
Juan Clavero
OTRS 3.1 on CentOSLinux [Apache and MySQL ]
connected to an Active Directory for Agents and Customers.
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