Thanks, I submitted my contributor paperwork and will send a request to the main repo.
-- Keith Moore On Tue, Aug 20, 2013 at 4:27 PM, McMahon, Mike (HQP) <[email protected]>wrote: > Make a push request to the main git repo? They might accept it there. > Anyways – this is an awesome patch and probably an oversight in > scalability. **** > > ** ** > > ** ** > > *From:* [email protected] [mailto:[email protected]] *On Behalf Of > *Keith > Moore > *Sent:* Tuesday, August 20, 2013 4:24 PM > *To:* [email protected] > *Subject:* [dev] Template Generator with large number of DynamicFields > was very slow**** > > ** ** > > ** ** > > We were taking advantage of the ProcessManagement functionality and using > a lot of DynamicFields to provide a much more fielded workflow of certain > functions such as Release Management when we started to notice performance > of Notifications decline, to the point each notification was taking 6+ > seconds.**** > > ** ** > > After quite a bit of investigation the root cause was in > TemplateGenerator.pm. The system loads up every single active > DynamicField, loads it's Key and Viewable Value and creates a large hash > that it then cycles through and attempts to do a string replace. This is > especially painful since we didn't even use any DynamicFields in our > response templates.**** > > ** ** > > Therefore I patched ours to find out which fields are needed and only load > those. It resolved our performance issue while maintaining the > functionality.**** > > ** ** > > Providing the patch here, in case you want to include it in a future > release.**** > > ** ** > > -- Keith Moore**** > > ** ** > > ** ** > > * > TemplateGenerator.patch<https://docs.google.com/file/d/0B5_W7RGI9GFpUzhJQ3pWLTRnMlE/edit?usp=drive_web> > * > > ** ** > > ** ** > > ** ** > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev >
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