After doing some debugging as far as I can tell EventHandler is not
properly triggering for TicketQueueSet or other actions.

We created a new Event Notfication for QueueUpdate and it works for normal
Queue Updates, but when it is part of TransitionAction the event never
fires.

The normal "Move" notification works fine, but not the Event.   I can't see
where in the code this should be the case, the EventHnadler code should be
getting called in Kernel::System::Ticket::TicketQueueSet.

Has anyone else seen this behavior with Notifications (Event)?
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