Hi Klaus,
thank you for your answer.
I insert in Config.pm :
...
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = 'MyHost';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'MyBaseDN';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'uid';
# Check if the user is allowed to auth in a posixGroup
# (e. g. user needs to be in a group xyz to use otrs)
$Self->{'Customer::AuthModule::LDAP::GroupDN'} =
'CN=Dezentraler-Support,OU=rz,O=uni-regensburg,C=de';
$Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'member';
With this Codesniped I achived a Customer-Login on <Server>/otrs/customer.pl
if the Customer is in LDAP-group "Dezentraler-Support". But the Customers had
to login.
I guess, there is no Sync-Module for Customer-Authentification.
Sincerly,
Jo
>>> Klaus Steinberger <[email protected]> 24.05.2014
20:45 >>>
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Hi,
not exactly the same what you want to do, but maybe it helps you a little
bit.
I map the Groupmemberships for Agents in this way:
(it is not automatic, have to expand Config.pm for every new group)
$Self->{'AuthSyncModule::LDAP::UserSyncGroupsDefinition'} = {
# ldap group
'cn=admin,ou=otrs,ou=Anwendungen,o=physik' => {
# otrs group
'admin' => {
# permission
rw => 1,
ro => 1,
},
'faq' => {
rw => 1,
ro => 1,
},
'stats' => {
rw => 1,
ro => 1,
},
},
'cn=webmaster,ou=otrs,ou=Anwendungen,o=physik' => {
'webmaster' => {
rw => 1,
ro => 1,
},
},
'cn=webmaster-tssp,ou=otrs,ou=Anwendungen,o=physik' => {
'webmaster-tssp' => {
rw => 1,
ro => 1,
},
},
and so on....
Sincerly,
Klaus
- --
Rechnerbetriebsgruppe / IT, Fakultät für Physik
Klaus Steinberger
FAX: +49 89 28914280
Tel: +49 89 28914287
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