Hi All, I'm having troubles importing the GenericTicketConnector
(FrameworkVersion 3.1.x CVS) in my OTRS 3.3.1 STD implementation.I didn't have
any problems in OTRS 3.3.X, but I can't upgrade my old 3.3.1 in a shot time.
I'm detailing below the import results.Any idea will be
appreciated.RegardsLuciano Fain
Error MSG:
Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Fri Aug 29 12:53:45
2014 Message: YAML Error: Stream does not end with newline character Code:
YAML_PARSE_ERR_NO_FINAL_NEWLINE Line: 0 Document: 0 at
C:/OTRS/OTRS/Kernel/cpan-lib/YAML/Loader.pm line 38 Traceback (1748): Module:
Kernel::Output::HTML::Layout::Error (v1.380) Line: 1146 Module:
Kernel::Output::HTML::Layout::ErrorScreen (v1.380) Line: 1129 Module:
Kernel::Modules::AdminGenericInterfaceWebservice::Run (v1.34) Line: 507 Module:
Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868 Module:
ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler
(unknown version) Line: 46 Module: (eval) (v1.90) Line: 204 Module:
ModPerl::RegistryCooker::run (v1.90) Line: 204 Module:
ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module:
ModPerl::Registry::handler (v1.99) Line: 31
GenericTicketConnector.yml:
---Debugger: DebugThreshold: debug TestMode: 0Description: Ticket Connector
SampleFrameworkVersion: 3.1.x CVSProvider: Operation: SessionCreate:
Description: Creates a Session MappingInbound: {} MappingOutbound: {}
Type: Session::SessionCreate TicketCreate: Description: Creates a
Ticket MappingInbound: {} MappingOutbound: {} Type:
Ticket::TicketCreate TicketUpdate: Description: Updates a Ticket
MappingInbound: {} MappingOutbound: {} Type: Ticket::TicketUpdate
TicketGet: Description: Retrieve Ticket data MappingInbound: {}
MappingOutbound: {} Type: Ticket::TicketGet TicketSearch:
Description: Search for Tickets MappingInbound: {} MappingOutbound:
{} Type: Ticket::TicketSearch Transport: Config: MaxLength:
100000000 NameSpace: http://www.otrs.org/TicketConnector/ Type:
HTTP::SOAPRemoteSystem: ''Requester: Transport: Type: ''
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