Dear all,
I want to make a small adaption to this CustomerSLA module:
http://opar.perl-services.de/package/D/DI/DIETMARB/CustomerSLA
I would like to increase the amount of accepted characters of the
CustomerIDs field.
Step one is to increase the Cols and Rows in
/opt/otrs/Kernel/Config/Files/CustomerSLA.xml
<ConfigItem Name="SLAPreferences###02_CustomerIDs" Required="0"
Valid="1">
<Description Translatable="1">List of customer company IDs for
which this SLA applies.</Description>
<Group>CustomerSLA</Group>
<SubGroup>Frontend::SLA::Preferences</SubGroup>
<Setting>
<Hash>
<Item
Key="Module">Kernel::Output::HTML::SLAPreferencesGeneric</Item>
<Item Key="Label">CustomerIDs</Item>
<Item Key="Desc">List of customer company IDs for which
this SLA applies.</Item>
<Item Key="Block">TextArea</Item>
<Item Key="Cols">50</Item>
<Item Key="Rows">3</Item>
<Item Key="PrefKey">CustomerIDs</Item>
</Hash>
</Setting>
</ConfigItem>
But If I change Cols and Rows the amount of characters when I hit Submit in
the AdminCustomerSLA window still gets limited to 250 characters. How do I
increase the max lenght of characters of CustomerIDs ?
Thank you very much,
With kind regards.
Roald
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