JVM Crash
---------
Key: PIVOT-666
URL: https://issues.apache.org/jira/browse/PIVOT-666
Project: Pivot
Issue Type: Bug
Affects Versions: 1.5.1
Environment: Windows XP
Reporter: LG
Priority: Blocker
The customer complains about frequent and random JVM crash when using our
application.
The JVM crash log tells that the crash occured in the awt.dll
This occured with the JRE 6.0_17 version and I tried to update to the latest
version but the crash happens again
Here is the dump of the JVM crash
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0f0f1d, pid=3492, tid=2688
#
# JRE version: 6.0_17-b04
# Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode windows-x86 )
# Problematic frame:
# C [awt.dll+0x40f1d]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x4732a400): JavaThread "AWT-Windows" daemon
[_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
siginfo: ExceptionCode=0xc0000005, writing address 0xe2073380
Registers:
EAX=0x02d03b94, EBX=0x00000040, ECX=0x00000010, EDX=0xe2073380
ESP=0x4786f294, EBP=0x00000040, ESI=0x02d03b94, EDI=0xe2073380
EIP=0x6d0f0f1d, EFLAGS=0x00010212
Top of Stack: (sp=0x4786f294)
0x4786f294: 4786f2f0 00000010 4786f374 00000010
0x4786f2a4: 6d15aa27 00000040 00000400 00000010
0x4786f2b4: 00000010 4786f4f0 4786f2f0 00000000
0x4786f2c4: 00000000 00000010 4741eb70 00000100
0x4786f2d4: 00114d40 00000400 e2073380 00000000
0x4786f2e4: 00000000 00000010 00000010 00000000
0x4786f2f4: 00000000 00000010 00000010 00000000
0x4786f304: 00000000 00000004 00000400 00000000
Instructions: (pc=0x6d0f0f1d)
0x6d0f0f0d: 00 00 00 8b 4c 24 14 8b e9 c1 e9 02 8b f0 8b fa
0x6d0f0f1d: f3 a5 8b cd 83 e1 03 f3 a4 8b 74 24 18 8b 4c 24
Stack: [0x47820000,0x47870000], sp=0x4786f294, free space=316k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [awt.dll+0x40f1d]
[error occurred during error reporting (printing native stack), id 0xc0000005]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+69
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x47246800 JavaThread "Store com.csi.domain.Offer Spool Thread" daemon
[_thread_blocked, id=2160, stack(0x48c30000,0x48c80000)]
0x47541400 JavaThread "Store com.csi.domain.Scenario Spool Thread" daemon
[_thread_blocked, id=3296, stack(0x48c90000,0x48ce0000)]
0x476fb400 JavaThread "Store org.hibernate.cache.StandardQueryCache Spool
Thread" daemon [_thread_blocked, id=3016, stack(0x48220000,0x48270000)]
0x483c7800 JavaThread "Store org.hibernate.cache.UpdateTimestampsCache Spool
Thread" daemon [_thread_blocked, id=3524, stack(0x48180000,0x481d0000)]
0x48418800 JavaThread "H2 Log Writer CSI.DB" daemon [_thread_blocked, id=948,
stack(0x481d0000,0x48220000)]
0x47378800 JavaThread "H2 File Lock Watchdog D:\CSI\V0.92\db\csi.db.lock.db"
daemon [_thread_blocked, id=2036, stack(0x48130000,0x48180000)]
0x475ff000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2552,
stack(0x47d90000,0x47de0000)]
0x47432800 JavaThread "Timer-0" [_thread_blocked, id=2752,
stack(0x47920000,0x47970000)]
0x00397800 JavaThread "DestroyJavaVM" [_thread_blocked, id=4048,
stack(0x003b0000,0x00400000)]
0x47407400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=2132,
stack(0x478d0000,0x47920000)]
=>0x4732a400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688,
stack(0x47820000,0x47870000)]
0x473d9400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2380,
stack(0x477d0000,0x47820000)]
0x47404400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=228,
stack(0x47780000,0x477d0000)]
0x46e41800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2388,
stack(0x47090000,0x470e0000)]
0x46e3b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2836,
stack(0x47040000,0x47090000)]
0x46e3a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=576,
stack(0x46ff0000,0x47040000)]
0x46e38c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2476,
stack(0x46fa0000,0x46ff0000)]
0x46e29c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2332,
stack(0x46f50000,0x46fa0000)]
0x46e25000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3896,
stack(0x46f00000,0x46f50000)]
Other Threads:
0x46e21000 VMThread [stack: 0x46eb0000,0x46f00000] [id=2696]
0x46e4c000 WatcherThread [stack: 0x470e0000,0x47130000] [id=3460]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 6912K, used 3955K [0x02970000, 0x030e0000,
0x07830000)
eden space 6208K, 60% used [0x02970000, 0x02d16f08, 0x02f80000)
from space 704K, 30% used [0x02f80000, 0x02fb6098, 0x03030000)
to space 704K, 0% used [0x03030000, 0x03030000, 0x030e0000)
tenured generation total 90956K, used 73555K [0x07830000, 0x0d103000,
0x42970000)
the space 90956K, 80% used [0x07830000, 0x0c004d70, 0x0c004e00, 0x0d103000)
compacting perm gen total 34048K, used 33935K [0x42970000, 0x44ab0000,
0x46970000)
the space 34048K, 99% used [0x42970000, 0x44a93e88, 0x44a94000, 0x44ab0000)
No shared spaces configured.
Dynamic libraries:
0x00400000 - 0x00424000 D:\CSI\V0.92\java\jre\bin\javaw.exe
0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f58000 C:\WINDOWS\system32\GDI32.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x7c340000 - 0x7c396000 D:\CSI\V0.92\java\jre\bin\msvcr71.dll
0x6d8b0000 - 0x6db3b000 D:\CSI\V0.92\java\jre\bin\client\jvm.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x6d860000 - 0x6d86c000 D:\CSI\V0.92\java\jre\bin\verify.dll
0x6d3e0000 - 0x6d3ff000 D:\CSI\V0.92\java\jre\bin\java.dll
0x6d340000 - 0x6d348000 D:\CSI\V0.92\java\jre\bin\hpi.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d8a0000 - 0x6d8af000 D:\CSI\V0.92\java\jre\bin\zip.dll
0x6d0b0000 - 0x6d1fa000 D:\CSI\V0.92\java\jre\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x773d0000 - 0x774d3000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x6d2e0000 - 0x6d334000 D:\CSI\V0.92\java\jre\bin\fontmanager.dll
0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x4fdd0000 - 0x4ff76000 C:\WINDOWS\system32\d3d9.dll
0x478b0000 - 0x478b6000 C:\WINDOWS\system32\d3d8thk.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll
0x47a50000 - 0x47a78000 C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\netapi32.dll
0x6d6c0000 - 0x6d6d3000 D:\CSI\V0.92\java\jre\bin\net.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x7c9c0000 - 0x7d1d6000 C:\WINDOWS\system32\shell32.dll
0x6d6e0000 - 0x6d6e9000 D:\CSI\V0.92\java\jre\bin\nio.dll
0x6d250000 - 0x6d273000 D:\CSI\V0.92\java\jre\bin\dcpr.dll
VM Arguments:
jvm_args: -Xmx1024m
java_command: com.csi.CSIMain
Launcher Type: SUN_STANDARD
Environment Variables:
CLASSPATH="C:\WINDOWS\system32\QTJava.zip"
PATH=C:\Program
Files\ORADIGIT\C1_10201\bin\;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\ORADI\BIN;C:\program
Files\Common Files\PowerSoft
Shared;C:\SafeGuard\PKI\Shared;C:\SAFEGU~1\PKI\Shared;C:\Program
Files\Softricity\SoftGrid for Windows Desktops;C:\Program Files\Common
Files\PowerSoft Shared\PB10532A\;D:\CSI\V0.92\java\jre\bin
USERNAME=bettial
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 2
CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping
2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext
Memory: 4k page, physical 2029932k(700856k free), swap 3902296k(2780724k free)
vm_info: Java HotSpot(TM) Client VM (14.3-b01) for windows-x86 JRE
(1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1
time: Mon Oct 18 09:13:25 2010
elapsed time: 2421 seconds
Thanks.
Lionel
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