[ https://issues.apache.org/jira/browse/PIVOT-666?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Roger Whitcomb closed PIVOT-666. -------------------------------- > JVM Crash > --------- > > Key: PIVOT-666 > URL: https://issues.apache.org/jira/browse/PIVOT-666 > Project: Pivot > Issue Type: Bug > Affects Versions: 1.5.1 > Environment: Windows XP > Reporter: LG > Priority: Blocker > > The customer complains about frequent and random JVM crash when using our > application. > The JVM crash log tells that the crash occured in the awt.dll > This occured with the JRE 6.0_17 version and I tried to update to the latest > version but the crash happens again > Here is the dump of the JVM crash > # > # A fatal error has been detected by the Java Runtime Environment: > # > # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0f0f1d, pid=3492, > tid=2688 > # > # JRE version: 6.0_17-b04 > # Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode windows-x86 ) > # Problematic frame: > # C [awt.dll+0x40f1d] > # > # If you would like to submit a bug report, please visit: > # http://java.sun.com/webapps/bugreport/crash.jsp > # The crash happened outside the Java Virtual Machine in native code. > # See problematic frame for where to report the bug. > # > --------------- T H R E A D --------------- > Current thread (0x4732a400): JavaThread "AWT-Windows" daemon > [_thread_in_native, id=2688, stack(0x47820000,0x47870000)] > siginfo: ExceptionCode=0xc0000005, writing address 0xe2073380 > Registers: > EAX=0x02d03b94, EBX=0x00000040, ECX=0x00000010, EDX=0xe2073380 > ESP=0x4786f294, EBP=0x00000040, ESI=0x02d03b94, EDI=0xe2073380 > EIP=0x6d0f0f1d, EFLAGS=0x00010212 > Top of Stack: (sp=0x4786f294) > 0x4786f294: 4786f2f0 00000010 4786f374 00000010 > 0x4786f2a4: 6d15aa27 00000040 00000400 00000010 > 0x4786f2b4: 00000010 4786f4f0 4786f2f0 00000000 > 0x4786f2c4: 00000000 00000010 4741eb70 00000100 > 0x4786f2d4: 00114d40 00000400 e2073380 00000000 > 0x4786f2e4: 00000000 00000010 00000010 00000000 > 0x4786f2f4: 00000000 00000010 00000010 00000000 > 0x4786f304: 00000000 00000004 00000400 00000000 > Instructions: (pc=0x6d0f0f1d) > 0x6d0f0f0d: 00 00 00 8b 4c 24 14 8b e9 c1 e9 02 8b f0 8b fa > 0x6d0f0f1d: f3 a5 8b cd 83 e1 03 f3 a4 8b 74 24 18 8b 4c 24 > Stack: [0x47820000,0x47870000], sp=0x4786f294, free space=316k > Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native > code) > C [awt.dll+0x40f1d] > [error occurred during error reporting (printing native stack), id 0xc0000005] > Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) > j sun.awt.windows.WToolkit.eventLoop()V+0 > j sun.awt.windows.WToolkit.run()V+69 > j java.lang.Thread.run()V+11 > v ~StubRoutines::call_stub > --------------- P R O C E S S --------------- > Java Threads: ( => current thread ) > 0x47246800 JavaThread "Store com.csi.domain.Offer Spool Thread" daemon > [_thread_blocked, id=2160, stack(0x48c30000,0x48c80000)] > 0x47541400 JavaThread "Store com.csi.domain.Scenario Spool Thread" daemon > [_thread_blocked, id=3296, stack(0x48c90000,0x48ce0000)] > 0x476fb400 JavaThread "Store org.hibernate.cache.StandardQueryCache Spool > Thread" daemon [_thread_blocked, id=3016, stack(0x48220000,0x48270000)] > 0x483c7800 JavaThread "Store org.hibernate.cache.UpdateTimestampsCache > Spool Thread" daemon [_thread_blocked, id=3524, stack(0x48180000,0x481d0000)] > 0x48418800 JavaThread "H2 Log Writer CSI.DB" daemon [_thread_blocked, > id=948, stack(0x481d0000,0x48220000)] > 0x47378800 JavaThread "H2 File Lock Watchdog > D:\CSI\V0.92\db\csi.db.lock.db" daemon [_thread_blocked, id=2036, > stack(0x48130000,0x48180000)] > 0x475ff000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, > id=2552, stack(0x47d90000,0x47de0000)] > 0x47432800 JavaThread "Timer-0" [_thread_blocked, id=2752, > stack(0x47920000,0x47970000)] > 0x00397800 JavaThread "DestroyJavaVM" [_thread_blocked, id=4048, > stack(0x003b0000,0x00400000)] > 0x47407400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=2132, > stack(0x478d0000,0x47920000)] > =>0x4732a400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, > stack(0x47820000,0x47870000)] > 0x473d9400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2380, > stack(0x477d0000,0x47820000)] > 0x47404400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=228, > stack(0x47780000,0x477d0000)] > 0x46e41800 JavaThread "Low Memory Detector" daemon [_thread_blocked, > id=2388, stack(0x47090000,0x470e0000)] > 0x46e3b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2836, > stack(0x47040000,0x47090000)] > 0x46e3a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=576, > stack(0x46ff0000,0x47040000)] > 0x46e38c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2476, > stack(0x46fa0000,0x46ff0000)] > 0x46e29c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2332, > stack(0x46f50000,0x46fa0000)] > 0x46e25000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3896, > stack(0x46f00000,0x46f50000)] > Other Threads: > 0x46e21000 VMThread [stack: 0x46eb0000,0x46f00000] [id=2696] > 0x46e4c000 WatcherThread [stack: 0x470e0000,0x47130000] [id=3460] > VM state:not at safepoint (normal execution) > VM Mutex/Monitor currently owned by a thread: None > Heap > def new generation total 6912K, used 3955K [0x02970000, 0x030e0000, > 0x07830000) > eden space 6208K, 60% used [0x02970000, 0x02d16f08, 0x02f80000) > from space 704K, 30% used [0x02f80000, 0x02fb6098, 0x03030000) > to space 704K, 0% used [0x03030000, 0x03030000, 0x030e0000) > tenured generation total 90956K, used 73555K [0x07830000, 0x0d103000, > 0x42970000) > the space 90956K, 80% used [0x07830000, 0x0c004d70, 0x0c004e00, > 0x0d103000) > compacting perm gen total 34048K, used 33935K [0x42970000, 0x44ab0000, > 0x46970000) > the space 34048K, 99% used [0x42970000, 0x44a93e88, 0x44a94000, > 0x44ab0000) > No shared spaces configured. > Dynamic libraries: > 0x00400000 - 0x00424000 D:\CSI\V0.92\java\jre\bin\javaw.exe > 0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll > 0x7c800000 - 0x7c8f5000 C:\WINDOWS\system32\kernel32.dll > 0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll > 0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll > 0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll > 0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll > 0x77f10000 - 0x77f58000 C:\WINDOWS\system32\GDI32.dll > 0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL > 0x7c340000 - 0x7c396000 D:\CSI\V0.92\java\jre\bin\msvcr71.dll > 0x6d8b0000 - 0x6db3b000 D:\CSI\V0.92\java\jre\bin\client\jvm.dll > 0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll > 0x6d860000 - 0x6d86c000 D:\CSI\V0.92\java\jre\bin\verify.dll > 0x6d3e0000 - 0x6d3ff000 D:\CSI\V0.92\java\jre\bin\java.dll > 0x6d340000 - 0x6d348000 D:\CSI\V0.92\java\jre\bin\hpi.dll > 0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL > 0x6d8a0000 - 0x6d8af000 D:\CSI\V0.92\java\jre\bin\zip.dll > 0x6d0b0000 - 0x6d1fa000 D:\CSI\V0.92\java\jre\bin\awt.dll > 0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV > 0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll > 0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll > 0x773d0000 - 0x774d3000 > C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll > 0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll > 0x6d2e0000 - 0x6d334000 D:\CSI\V0.92\java\jre\bin\fontmanager.dll > 0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll > 0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime > 0x4fdd0000 - 0x4ff76000 C:\WINDOWS\system32\d3d9.dll > 0x478b0000 - 0x478b6000 C:\WINDOWS\system32\d3d8thk.dll > 0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll > 0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll > 0x47a50000 - 0x47a78000 C:\WINDOWS\system32\rsaenh.dll > 0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll > 0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\netapi32.dll > 0x6d6c0000 - 0x6d6d3000 D:\CSI\V0.92\java\jre\bin\net.dll > 0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll > 0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll > 0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll > 0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll > 0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll > 0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll > 0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll > 0x7c9c0000 - 0x7d1d6000 C:\WINDOWS\system32\shell32.dll > 0x6d6e0000 - 0x6d6e9000 D:\CSI\V0.92\java\jre\bin\nio.dll > 0x6d250000 - 0x6d273000 D:\CSI\V0.92\java\jre\bin\dcpr.dll > VM Arguments: > jvm_args: -Xmx1024m > java_command: com.csi.CSIMain > Launcher Type: SUN_STANDARD > Environment Variables: > CLASSPATH="C:\WINDOWS\system32\QTJava.zip" > PATH=C:\Program > Files\ORADIGIT\C1_10201\bin\;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\ORADI\BIN;C:\program > Files\Common Files\PowerSoft > Shared;C:\SafeGuard\PKI\Shared;C:\SAFEGU~1\PKI\Shared;C:\Program > Files\Softricity\SoftGrid for Windows Desktops;C:\Program Files\Common > Files\PowerSoft Shared\PB10532A\;D:\CSI\V0.92\java\jre\bin > USERNAME=bettial > OS=Windows_NT > PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD > --------------- S Y S T E M --------------- > OS: Windows XP Build 2600 Service Pack 2 > CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 > stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext > Memory: 4k page, physical 2029932k(700856k free), swap 3902296k(2780724k free) > vm_info: Java HotSpot(TM) Client VM (14.3-b01) for windows-x86 JRE > (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1 > time: Mon Oct 18 09:13:25 2010 > elapsed time: 2421 seconds > Thanks. > Lionel -- This message was sent by Atlassian JIRA (v6.4.14#64029)