Karsten =?ISO-8859-1?Q?Br=E4ckelmann?= writes:
> Wow, fast response. Thanks, Mark. :)
> 
> On Tue, 2008-10-28 at 15:49 +0000, Mark Thomas wrote:
> > Justin Mason wrote:
> > >> * Needinfo bugs
> > >>
> > >> Yeah, this concept doesn't exist in our bugzilla yet. However, the
> > >> problem of identifying old, rotting and probably obsolete bugs that need
> > >> additional information by the reporter has been brought up on the users
> > >> list.
> > >>
> > >> Since a NEEDINFO Status (as featured by GNOME bugzilla) is a custom
> > >> hack, we can't get that. Bummer. A "needinfo" keyword could easily do
> > >> the same, though. This would help in searches and identifying stale bugs
> > >> in the future.
> > > 
> > > Here's where I'd be curious what Mark's opinion is, since he's the
> > > maintainer of our BZ installation...
> > 
> > Bugzilla 3.2 includes the ability to customise the workflow. However, in
> > the mean time I can port the NEEDINFO implementation from the main Bugzilla
> > instance. It actually makes my life easier since it brings the main
> > instance and the SA instance closer together. I'll need to check what the
> > implications are on your security flag stuff since that is a custom hack
> > too and if I recall some of the changes are in similar areas.
> > 
> > If you want to go ahead with this, create a JIRA ticket and I'll make the
> > changes.
> 
> I for one definitely prefer the Status NEEDINFO over some keyword,
> though I'm biased. ;)  Opinions on that kind of workflow?

+1 from me.  let's see what the other devs think...

> (Didn't know NEEDINFO has been pushed upstream, though. Nice.)
> 
> 
> > >> Oh, and please do not use Resolution LATER and REMIND. :)  They are
> > >> deprecated and considered harmful upstream. Actually, they are just a
> > >> mind boggling logic flaw in the first place -- neither is a resolution.
> > >>
> > >> Do we have direct access to the database? In that case I'd propose to
> > >> get id of them in the UI, which at least prevents them from being used
> > >> any further.
> > > 
> > > Mark -- thoughts?
> > 
> > It should be possible to remove these although I don't know how painful it
> > would be. If it is simple, I am happy to do it on request. If it turns out
> > to be too painful then you might have to wait until 3.2 is released (should
> > be soon). Again, open a (separate) JIRA ticket for this change if you
> > decide you'd like it.
> 
> There are two possibilities here.
> 
> Since this is Bugzilla 3.0 we already are able to customize the
> available Resolutions ourself, including deleting them. To do that, we
> should carefully review the existing 50 bugs in these Resolutions
> *before*, though.
> 
> With direct access to the database, the second option is to simply not
> offer these any longer in the user interface. This will not edit
> existing bug reports' Status, but merely get rid of the option to set
> that Resolution. (Alas, IIRC it will remove them from the Search, too,
> rendering later reviews slightly harder.) This would do:
> 
>   UPDATE resolution
>   SET isactive = 0
> WHERE value = "LATER"
>    OR value = "REMIND";
> 
> I just checked, and we seem to not use these deprecated Resolutions
> anyway. No bug has been resolved by them within the last 18 months, a
> mere 2 moved there within the last 36 months.
> 
> Maybe there is no need for either of these actions anyway, in case they
> aren't actually used any more. This was originally intended as a
> workflow proposal. OK, plea. ;) I guess we should agree on this first...

I would be +1 on hiding them.  we never use them, as you note, and
hiding them would reduce BZ's complexity a little.

--j.

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