Hi, If you look at the cartridge agent logs you can see the below error logs. Log says that cartridge agent could not connect to CEP in order to send statistics. Could you please investigate whether CEP is running on the given IP and port 172.31.25.28:7711. If yes, please check whether CEP is accesible from the cartridge instance by telnet
*telnet 172.31.25.28 7711* 2014-08-25 21:28:58,653 [-] [pool-1-thread-1] ERROR AsyncDataPublisher Error while connection to event receiver org.wso2.carbon.databridge.agent.thrift.exception.AgentException: Cannot borrow client for TCP,172.31.25.28:7611,TCP,172.31.25.28:7711 at org.wso2.carbon.databridge.agent.thrift.internal.publisher.authenticator.AgentAuthenticator.connect(AgentAuthenticator.java:58) at org.wso2.carbon.databridge.agent.thrift.DataPublisher.start(DataPublisher.java:273) at org.wso2.carbon.databridge.agent.thrift.DataPublisher.<init>(DataPublisher.java:161) at org.wso2.carbon.databridge.agent.thrift.AsyncDataPublisher$ReceiverConnectionWorker.run(AsyncDataPublisher.java:787) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) at java.util.concurrent.FutureTask.run(FutureTask.java:262) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:745) Caused by: org.apache.thrift.transport.TTransportException: Could not connect to 172.31.25.28 on port 7711 at org.apache.thrift.transport.TSSLTransportFactory.createClient(TSSLTransportFactory.java:212) at org.apache.thrift.transport.TSSLTransportFactory.getClientSocket(TSSLTransportFactory.java:166) at org.wso2.carbon.databridge.agent.thrift.internal.pool.client.secure.SecureClientPoolFactory.makeObject(SecureClientPoolFactory.java:90) at org.wso2.carbon.databridge.agent.thrift.internal.pool.client.secure.SecureClientPoolFactory.makeObject(SecureClientPoolFactory.java:48) at org.apache.commons.pool.impl.GenericKeyedObjectPool.borrowObject(GenericKeyedObjectPool.java:1153) at org.wso2.carbon.databridge.agent.thrift.internal.publisher.authenticator.AgentAuthenticator.connect(AgentAuthenticator.java:50) ... 8 more Caused by: java.net.ConnectException: Connection refused at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339) at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200) at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:579) at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618) at sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:407) at sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:88) at org.apache.thrift.transport.TSSLTransportFactory.createClient(TSSLTransportFactory.java:208) ... 13 more 2014-08-25 21:29:12,051 [-] [pool-2-thread-1] ERROR AsyncDataPublisher Reconnection failed for for tcp://172.31.25.28:7611 2014-08-25 21:29:27,043 [-] [pool-2-thread-1] ERROR AsyncDataPublisher Reconnection failed for for tcp://172.31.25.28:7611 On Tue, Aug 26, 2014 at 6:11 AM, Ignacio Ayuste < ignacio.ayu...@bairesdev.com> wrote: > Hi guys, i created multitenant cartrige and also configure successfully > the cartrige Agent with the puppet agent, the apache stratos > log(wscarbon.log) tell me that the instance is active but i still dont see > the Active Instances when in the apache stratos console, that why when i > try to subscribe with a tenant give me the error that telling me that i > need to active instances. > > i attached the log files of cartrige agent and also Stratos wscarbon.log > that indicates when the instance change the status to active. > > Is importat to say that i did the same process for a single tenant > cartrige and works perfectly. > > I need to do anything else to subscribe a multitenant cartrige. > > Thanks > Ignacio > > -- Udara Liyanage Software Engineer WSO2, Inc.: http://wso2.com lean. enterprise. middleware web: http://udaraliyanage.wordpress.com phone: +94 71 443 6897