> ------- Additional Comments From [EMAIL PROTECTED] 2004-07-28 15:57 ------- > P.S. Rather than raising a *bug* report against Struts could you please post > problems like this to the user list first. > > Raising *Bugs* is not the best way to get help - asking questions on the user > list is. > > Thanks >
This is going to sound bad maybe - but from some peoples perspective, filing a bug report IS the best way to get help. Some questions to the users mailing list go unanswered (even something simple like this may get ignored.) When somebody files a (non)bug report like this though, it always seems to gets closed out very quickly with an answer and a "reprimand" to use the users list. The bug reporter gets exactly what they want - a quick answer. They can completley ignore the reprimand if they want. Now maybe this isn't a problem to anybody and it certainly doesn't bother me, I just thought I would bring it up based on what I've seen in the few months I've been part of the struts community. Of course, if this does bother people (especially if those people are committers) we need a solution. The only one I can think of is to stop rewarding the behavior - when somebody posts a "question" to bugzilla, it gets shut down quickly, but with no answer, just a pointer to the mailing list. (Whoever closed it down can also be sure to watch for the question on the user list and answer it so as not to piss people off...) Again, sorry if I am raising a non-issue, I just thought I would mention it. Matt Bathje --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
