On 02 Mar 2023, Daniel Sahlberg wrote:
Hi,
During the Infra Roundtable yesterday a new self-serve for
creating
Jira accounts was announced. While I agree with Karl's 20+ year
old
e-mail about issue creations [1], the self-serve will inevitable
be
found and accounts will be created even if we don't link to it
ourselves. Thus i'm proposing to add a link to the
reporting-issues.html page. The request to add a reference to a
mailing list discussion is intended to encourage people to
actually
use the mailing list before creating an issue (and an excuse to
deny
an account if an issue has not been discussed on-list).
Wow, that is indeed an old email. By the way, your reference
accidentally pointed to a staging site -- here's the real URL:
https://subversion.apache.org/docs/community-guide/issues.html#issues
Now, issue trackers have changed a lot since then. Many modern
trackers support conversational threads in a mailing-list-like
way, so some of what that page says isn't as true today as it was
in 2002. I still think it's a good idea for people to post on the
list or in some other non-tracker forum before filing an issue,
but the argument for why is perhaps weaker now than it used to be.
Thanks for noticing the new self-serve and thinking ahead to the
adjustment we should make!
Best regards,
-Karl
Please check and feel free to update (in particular any
grammatical/
spelling errors).
(In the meantime, I've added a few links in the Jira description
pointing to https://subversion.apache.org/reporting-issues.html).
Kind regards,
Daniel
[1] http://svn_staging/docs/community-guide/issues.html#issues
Den tors 2 mars 2023 kl 08:53 skrev <dsahlb...@apache.org>:
Author: dsahlberg
Date: Thu Mar 2 07:53:12 2023
New Revision: 1907958
URL: http://svn.apache.org/viewvc?rev=1907958&view=rev
Log:
In site/staging:
* reporting-issues.html: Add link to the Jira request account
self-serve
Modified:
subversion/site/staging/reporting-issues.html
Modified: subversion/site/staging/reporting-issues.html
URL: http://svn.apache.org/viewvc/subversion/site/staging/
reporting-issues.html?rev=1907958&r1=1907957&r2=1907958&view=diff
=================================================================
=============
--- subversion/site/staging/reporting-issues.html (original)
+++ subversion/site/staging/reporting-issues.html Thu Mar 2
07:53:12 2023
@@ -48,6 +48,13 @@
your own complaints and requests, but in doing so, you'll
increase
the likelihood that we'll recognize them as
constructive.</p>
+<p>You need to have an account to create issues. If you are
already
+ a committer, use your @apache.org account to sign in.
Otherwise,
+ you can apply for an account using the <a
+ href="https://selfserve.apache.org/jira-account.html";
+ >Self-serve Portal</a>, please add a reference to the
mailing
+ list discussion in the "Tell us a little [...]" input
field
to
+ speed up the review process.</p>
<div class="h2" id="queries">
<h2>Handy Dandy Issue Tracker Queries
