"HTTP error 500 Internal Server Error" means the server had an error. There's an issue with the Traffic Ops server, not the client (t3c). Can you look at the Traffic Ops log? The error that produced the 500 should be in the log.
Since you're hitting an sslkeys endpoint, the most likely cause is the Secure Database "Vault" (Riak or Postgres, depending on your config and ATC version) not being configured correctly. But the Traffic Ops log should tell you for sure. On Tue, Sep 13, 2022 at 9:13 AM Eric Friedrich <[email protected]> wrote: > Jeremey- > Is there someone in particular on Slack who isn't on the mailing list > that we could ask to join? Async communications are often easier for those > in different timezones. > > On Tue, Sep 13, 2022 at 10:09 AM Jeremy Mitchell <[email protected]> > wrote: > > > you should probably ask this in our traffic control slack channels. > > would you like an invite? > > > > jeremy > > > > On Tue, Sep 13, 2022 at 6:03 AM Abhishek Suresh Kumar < > > [email protected]> wrote: > > > > > Hey, any update on this thread? > > > > > > Regards, > > > Abhishek S > > > From: Abhishek Suresh Kumar<mailto:[email protected]> > > > Sent: 06 September 2022 12:14 > > > To: [email protected]<mailto:[email protected] > > > > > Subject: Reg., a query on cache config t3c-apply. > > > > > > Hello, > > > > > > I’ve installed the traffic server, ops, portal and > > > cache-config RPM on a bare-metal Linux (Centos 7) and running them as > > > system service. I’ve an edge server linked with a profile. Added a new > > > parameter to the profile and performing a t3c-apply on the server. > Facing > > > the below issue while executing the command. > > > > > > ERROR: t3c-request.go:68: 2022-09-05T12:03:03.561269Z: writing data: > > > getting config data: getting cdn 'kabletowncdn': getting cdn ssl keys: > > > getting uncached: getting cdn ssl keys from Traffic Ops '': error > > > requesting Traffic Ops: path ' > > > https://172.24.109.216:443/api/4.0/cdns/name/kabletowncdn/sslkeys' > gave > > > HTTP error 500 Internal Server Error - error-level alerts: Internal > > Server > > > Error > > > > > > Attached the log output of t3c-apply command. PFA. > > > Any help on these would be appreciable. Thanks. > > > > > > Regards, > > > Abhishek S > > > > > > > > > > > >
