Managers... Filing an FCC complaint rather than trying to resolve a technical issue :P. Typical :).
I telneted to mx1.us.apache.org and manually simulated a SMTP session but manage to fail every time with an "552 mail to 'undisclosed-recipients' not accepted." error... Time to call in the heavy artilery - swaks, the Swiss Army Knife SMTP ;) swaks --to [email protected] --from [email protected] --body "get me the hell off this list!!!" === Trying mx1.us.apache.org:25... === Connected to mx1.us.apache.org. <- 220 apache.org ESMTP qpsmtpd 0.29 ready; send us your mail, but not your spam. -> EHLO cloudmaster <- 250-apache.org Hi [89.212.58.135] [89.212.58.135] I am so happy to meet you. <- 250-PIPELINING <- 250 8BITMIME -> MAIL FROM:<[email protected]> <- 250 <[email protected]>, sender OK - how exciting to get mail from you! -> RCPT TO:<[email protected]> <- 250 <[email protected]>, recipient ok -> DATA <- 354 go ahead -> Date: Thu, 25 Sep 2014 20:38:10 +0000 -> To: [email protected] -> From: [email protected] -> Subject: test Thu, 25 Sep 2014 20:38:10 +0000 -> X-Mailer: swaks v20130209.0 jetmore.org/john/code/swaks/ -> -> unsubscribe -> -> . <- 250 Queued! (Queue-Id: D45F8470) -> QUIT <- 221 apache.org closing connection. Have a wonderful day. === Connection closed with remote host. Haha, I love it how enthusiastic Apache.org's MTA sounds. Anyway, I also sent the guy a reply explaining the situation - I'm under the impression that he wasn't receiving any replies form ncsu.edu (Aaron sent him the instructions 6 days ago). Mr Truesdale sure sounded desperate - even created a comment on JIRA demanding to be removed :P. -- Bostjan On Thu, Sep 25, 2014 at 10:47 PM, Mark Thomas <[email protected]> wrote: > On 25/09/2014 21:13, Andy Kurth wrote: >> Mr. Truesdale, >> I have unsubscribed the address [email protected] from the >> [email protected] list. >> >> If you find that you regret leaving the list and participating as a >> member of our community, you can always resubscribe by simply sending an >> email message to [email protected]. >> >> And then if you rethink things and decide the list just isn't for you, >> simply send an email message to [email protected]. > > I suspect a poorly configured out-of-office auto-reply is at the root of > this. That combined with some spam that uses a forged sender's address > that matches one of our lists is usually enough to trigger this sort of > issue. > > The simple fix would be to simply follow the unsubscribe instructions at > the bottom of every e-mail although I can understand folks being > reluctant to do that for something that they think is spam. > > I do wonder why folks can't find the unsubscribe instructions. It took > me about 5 seconds to find the relevant information. I guess it helps > that I know what I am looking for. > > I'll do a check of all our other lists to make sure they aren't > subscribed anywhere else and I'll check Jira too. > > In terms of the FCC complaint, I'm not worried. The original > subscription must have been confirmed by the user and we have the logs > to show when that was. If that was caused by the user's poor choice of > out-of-office settings (why anyone would send an ooo auto-reply outside > of their own organisation given the volume of spam these days is beyond > me but that is a topic for another venue) then that is the user's > problem, not ours. Additionally, all our list messages include > unsubscribe info. > > Mark > >> >> Kindest Regards, >> Andy Kurth >> >> >> On 9/25/2014 2:03 PM, Truesdale, Gary wrote: >>> I have scoured your site for unsubscribe for over a year. I have sent >>> dozens of >>> emails requesting unsubscribe assistance, and instructions and have >>> not received >>> any reply. I have hundreds of emails per day in my inbox from >>> apache.org, >>> [email protected], Aaron Peeler, Josh Thompson and I need it to stop now. >>> >>> Please remove me from your site, remove my login, and do not send me any >>> additional emails. It’s really unfortunate that you are not more >>> considerate in >>> your email blasting. >>> >>> The CAN-SPAM Act of 2003 requires unsubscribe in every email you >>> send. You are >>> in clear violation of this requirement. >>> >>> I’ve filed a formal report with the FCC. >>> >>> _FCC Submission Confirmation:_1088G >>> >>> Acknowledgement of Submission from Gary Truesdale on 09/25/2014, >>> reference >>> number 14-T01494592. >>> >>> Thank you for your information. The FCC will contact you if additional >>> information is required. Please keep this information for future >>> reference. >>> >>> Unsubscribe compliance >>> >>> * A visible and operable unsubscribe mechanism is present in all >>> emails. >>> >>> Federal rules require the following for commercial email sent to your >>> mobile phone: >>> >>> * Identification – The email must be clearly identified as a >>> solicitation or >>> advertisement for products or services; >>> * Opt-Out – The email must provide easily-accessible, legitimate, >>> and free >>> ways for you to reject future messages from that sender; >>> * Return Address – The email must contain legitimate return email >>> addresses, >>> as well as the sender’s postal address. >>> >>> -------------------------------------------------------------------------------- >>> >>> >>> cid:[email protected] <blocked::http://www.hp.com/> >>> >>> >>> >>> *Gary Truesdale P.E.* >>> >>> Account Manager >>> >>> State and Local Government, EducationHewlett-Packard Company >>> phone: 310.658.0922 >>> >>> fax: 310.975.6836 >>> >>> [email protected] <mailto:[email protected]> >>> >>> *Michelle Muncy** >>> *Inside Account Representative >>> [email protected] <mailto:[email protected]> >>> T 1-800-277-8988 x7718681 >>> Hewlett-Packard Company >>> >>> -------------------------------------------------------------------------------- >>> >>> >> >> --------------------------------------------------------------------- >> To unsubscribe, e-mail: [email protected] >> For additional commands, e-mail: [email protected] >> >
