Hi Sophie, et al
please let me introduce myself. My name is Frank Mau and I'm a Sun
developer (located in Hamburg/Europe) in the tooling team for
OpenOffice.org/StarOffice. Some of you know me as a contact person for
translation. Beside this, I'm also responsible for the
Online-Update-Backend, Issue-tracking and some other services.
I'm working for over 10 years in the web-application area for the
Sun-developers of OpenOffice.org and StarOffice/StarSuite. My latest
changes for OpenOffice.org are tagging some native-language
download-pages to give everyone in the community the possibility to get
unified download-statistics (see
http://tools.services.openoffice.org/dashboard/).
In this area I see the problem for our customers to get in an easy way a
OpenOffice.org download. Following requirements I've noticed:
- one click solution (if possible) is the goal
- considering language and platform (Linux RPM/DEB, language-code and
region-code problems)
- get a valid alternative link for other languages and platforms
(currently http://projects.openoffice.org/native-lang.html which is
really not for end-users)
- different release times for localized OpenOffice.org suite
- different download-locations, some are available in Bouncer (OSUOSL)
-> e.g. en-US version, and others are controlled by the native-language
projects -> e.g. German version
So in a few days I'll try to start to get a solution/draft for our
problem. If anyone can give me hints about additional things to take in
consideration, please let me know. In my mind is a pragmatic solution
like the Mozilla foundation use for Firefox: Have a button with a link
for the set language and platform plus a link beside to reach the large
list for the 'Other systems and languages' we have. In our case a table
for all languages and all available platforms.
Ok, I'll stop now. But I'm pleased to see that we've identified this
critical issue for our customers. Hope that the number of customers will
increase like it does form 2.2.1 to 2.3.1!
Cheers,
Frank
sophie schrieb:
Hi all,
Christian Lohmaier wrote:
Hi *,
and happy new year :-)
and happy new year too :)
On Dec 21, 2007 4:04 PM, :murb: [maarten brouwers] <[EMAIL PROTECTED]> wrote:
Complicated business
5. You can go into enourmous detail with detecting, but how far do you
want to go (RPM/DEB discussion)
6. The problem would be too hard if we want to tackle multiple
languages
at the same time, and we should tackle that, since otherwise they
might simply leave
The current idea is that the 'download button' is not always a direct
one-click download, but in case of linux may for example present the
user
with a new page, explaining the different options, including maybe
even a
recommendation of just trying to start Synaptic.
OK, then all this fuzz was based on the assumpiion, that it should
really be a one-click solution, as has been stressed multiple times.
If it is not a one click solution but a step-by-step solution with a
reduced set of options to choose from, based on the autodetection,
then I'm far less reserved.
Just jump here to give a input from what I see from moderated messages :
most of the users don't understand that the large green area is in fact
to be considered as a button that they have to click on to access the
download page in whatever OS they need.
They only see :
- the sentence : Download OpenOffice.org
- the link : Order OpenOffice.org on a CD
- the link : Download OpenOffice.org via P2P
So may be making the Download OpenOffice.org a real button or a real
link could help in a first step.
Kind regards
Sophie
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