Hi, I've tried to draw up some next version of the support page. I think the bad thing about the current support page is that we aren't making any choices for the user. Help is scattered all over the place... that doesn't help.
Work in progress is here: http://wiki.services.openoffice.org/wiki/Website/Content/help (please do edit it where you think editing is needed). It is inspired partly by 37signal's basecamp help... though it has become a bit more complex simply because our software is not really minimalistic either :o Note that this proposal is part of a larger redesign effort of the website: http://test.openoffice.org g., Maarten > Hi, > > cc'ing the website list to forward this criticism. > > also the support page itself looks problematic to me: again a huge > collection of links and resources. I think it's much better if the > toplevel pages on the ooo-website do not contain more than one screen of > content. See home, download and participate are fitting on one large > screen, support, projects, about are large lists of written text which > do not look that inviting to read, > > Martin > > > Uwe Fischer wrote: >> Hi, >> >> Martin Hollmichel wrote: >>> Hi, >>> >>> I just noticed that in Getting Support in the OpenOffice.org Help >>> there is just a link to www.openoffice.org instead of >>> support.openoffice.org. I'm afraid we are loosing many users on the >>> way from www.openoffice.org to support.openoffice.org and get their >>> support they're asking for. Is this something we can fix ? >>> >> changed the link as suggested, in CWS hcshared17. >> We could also try to improve the www.openoffice.org web page - the >> Support link is not really visible, but hides inside an ornamental color >> bar with some text. >> >> Uwe >> > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
