Can you check what are the kernel patches included in the pack. And also
check what are the registry feature versions packed. It should be 4.2.2 or
later IIRC.

Thanks & Regards
Danushka Fernando
Software Engineer
WSO2 inc. http://wso2.com/
Mobile : +94716332729

On Tue, Nov 18, 2014 at 10:04 AM, Kala Weerawardana <k...@wso2.com> wrote:

> Hi Danushka,
>
> I tested this in 1.8.0 release packs.
>
> On Mon, Nov 17, 2014 at 8:32 PM, Danushka Fernando <danush...@wso2.com>
> wrote:
>
>> Hi Kala,Lakshman
>> Actual issue is at tenant loading time. Due to a missing CC refactoring
>> sometimes flow goes through a wrong path and we can see a weird error when
>> tenant loads. And tenant axis configuration load fails. The null pointer
>> caused by that since tenant cleanup task is accessing the last accessed
>> time from tenant axis configuration.
>> @Kala : What is your APIM version? If it is 1.6 apply the patch mentioned
>> in [1] and try. Cannot remember whether this fix is there in 1.7 or not.
>>
>> [1]
>> https://wso2.org/jira/secure/attachment/31122/org.wso2.carbon.server.admin.diff
>>
>> Thanks & Regards
>> Danushka Fernando
>> Software Engineer
>> WSO2 inc. http://wso2.com/
>> Mobile : +94716332729
>>
>> On Mon, Nov 17, 2014 at 5:14 PM, Lakshman Udayakantha <lakshm...@wso2.com
>> > wrote:
>>
>>> Hi Kala,
>>>
>>> Seems like the issue is resolved in carbon 4.3.0. see the linked
>>> issue[1]. It is look like API manager carbon core version 4.2.0. that's why
>>> you get this error.
>>>
>>> [1] https://wso2.org/jira/browse/CARBON-14504
>>>
>>> Thanks
>>>
>>> On Mon, Nov 17, 2014 at 1:31 PM, Kala Weerawardana <k...@wso2.com>
>>> wrote:
>>>
>>>> Hi,
>>>>
>>>> Created a new tenant
>>>> Tried to log in to the publisher with it
>>>> Had to try couple of times to log in
>>>> And then after some redirecting process the tenant was able to log in
>>>> to the publisher
>>>>
>>>>
>>>> Tried to create an API yet the process was not done properly
>>>>
>>>> Tried to log in to the Store
>>>> Could not log in
>>>>
>>>> A NullPointerException keep on occurring when tenant cleanup happens
>>>>
>>>>
>>>> TID: [0] [AM] [2014-11-17 00:14:38,328]  INFO
>>>> {org.wso2.carbon.core.multitenancy.utils.TenantAxisUtils} -  Starting to
>>>> clean tenant : domainone.com
>>>> {org.wso2.carbon.core.multitenancy.utils.TenantAxisUtils}
>>>>
>>>> TID: [0] [AM] [2014-11-17 00:14:38,329] ERROR
>>>> {org.wso2.carbon.core.multitenancy.MultitenantServerManager} -  Error
>>>> occurred while executing tenant cleanup
>>>> {org.wso2.carbon.core.multitenancy.MultitenantServerManager}
>>>>
>>>> java.lang.NullPointerException
>>>>
>>>> at
>>>> org.wso2.carbon.core.multitenancy.TenantAxisConfigurator.cleanup(TenantAxisConfigurator.java:512)
>>>>
>>>> at
>>>> org.wso2.carbon.core.multitenancy.utils.TenantAxisUtils.terminateTenantConfigContext(TenantAxisUtils.java:490)
>>>>
>>>> at
>>>> org.wso2.carbon.core.multitenancy.utils.TenantAxisUtils.cleanupTenants(TenantAxisUtils.java:441)
>>>>
>>>> at
>>>> org.wso2.carbon.core.multitenancy.MultitenantServerManager$TenantCleanupTask.run(MultitenantServerManager.java:73)
>>>>
>>>> at
>>>> java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
>>>>
>>>> at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:304)
>>>>
>>>> at
>>>> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:178)
>>>>
>>>> at
>>>> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
>>>>
>>>> at
>>>> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
>>>>
>>>> at
>>>> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
>>>>
>>>> at java.lang.Thread.run(Thread.java:745)
>>>>
>>>> TID: [0] [AM] [2014-11-17 00:15:14,188]  INFO
>>>> {org.wso2.carbon.user.core.ldap.ReadWriteLDAPUserStoreManager} -  LDAP
>>>> connection created successfully in read-write mode
>>>> {org.wso2.carbon.user.core.ldap.ReadWriteLDAPUserStoreManager}
>>>>
>>>> TID: [0] [AM] [2014-11-17 00:15:38,328]  INFO
>>>> {org.wso2.carbon.core.multitenancy.utils.TenantAxisUtils} -  Starting to
>>>> clean tenant : domainone.com
>>>> {org.wso2.carbon.core.multitenancy.utils.TenantAxisUtils}
>>>>
>>>> TID: [0] [AM] [2014-11-17 00:15:38,329] ERROR
>>>> {org.wso2.carbon.core.multitenancy.MultitenantServerManager} -  Error
>>>> occurred while executing tenant cleanup
>>>> {org.wso2.carbon.core.multitenancy.MultitenantServerManager}
>>>>
>>>> java.lang.NullPointerException
>>>>
>>>> at
>>>> org.wso2.carbon.core.multitenancy.TenantAxisConfigurator.cleanup(TenantAxisConfigurator.java:512)
>>>>
>>>> at
>>>> org.wso2.carbon.core.multitenancy.utils.TenantAxisUtils.terminateTenantConfigContext(TenantAxisUtils.java:490)
>>>>
>>>> at
>>>> org.wso2.carbon.core.multitenancy.utils.TenantAxisUtils.cleanupTenants(TenantAxisUtils.java:441)
>>>>
>>>> at
>>>> org.wso2.carbon.core.multitenancy.MultitenantServerManager$TenantCleanupTask.run(MultitenantServerManager.java:73)
>>>>
>>>> at
>>>> java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
>>>>
>>>> at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:304)
>>>>
>>>> at
>>>> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:178)
>>>>
>>>> at
>>>> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
>>>>
>>>> at
>>>> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
>>>>
>>>> at
>>>> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
>>>>
>>>> at java.lang.Thread.run(Thread.java:745)
>>>>
>>>>
>>>> This is related to this issue
>>>> https://wso2.org/jira/browse/APIMANAGER-2369
>>>> <https://wso2.org/jira/browse/APIMANAGER-2369>
>>>>
>>>> Regards,
>>>> Kala
>>>>
>>>> --
>>>> Kala C. Weerawardana
>>>> *Software Engineer - QA Team*
>>>> *WSO2 Inc. *
>>>> Mobile :  +94 (0) 716189886 +94 (0) 772877683
>>>> k...@wso2.com
>>>>
>>>> _______________________________________________
>>>> Dev mailing list
>>>> Dev@wso2.org
>>>> http://wso2.org/cgi-bin/mailman/listinfo/dev
>>>>
>>>>
>>>
>>>
>>> --
>>> Lakshman Udayakantha
>>> WSO2 Inc. www.wso2.com
>>> lean.enterprise.middleware
>>> Mobile: *0711241005*
>>>
>>>
>>> _______________________________________________
>>> Dev mailing list
>>> Dev@wso2.org
>>> http://wso2.org/cgi-bin/mailman/listinfo/dev
>>>
>>>
>>
>
>
> --
> Kala C. Weerawardana
> *Software Engineer - QA Team*
> *WSO2 Inc. *
> Mobile :  +94 (0) 716189886 +94 (0) 772877683
> k...@wso2.com
>
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