Hi Danushka,

Thank you very much for the response.


On Thu, Jul 6, 2017 at 1:51 PM, Danushka Fernando <[email protected]>
wrote:

> Hi Menaka
> Reason is here in two methods its handled by two different handlers. What
> we can do is to improve logging in governance handler. You may create a
> jira for that as an improvement.
>
> Thanks & Regards
> Danushka Fernando
> Associate Tech Lead
> WSO2 inc. http://wso2.com/
> Mobile : +94716332729 <+94%2071%20633%202729>
>
> On Thu, Jul 6, 2017 at 11:44 AM, Menaka Jayawardena <[email protected]>
> wrote:
>
>> Hi,
>>
>> In IS 5.3.0, we can enable account lock in two methods.
>> 1. The file based method, which applies the configuration globally for
>> all the tenants.
>> 2. Enable through the management console.
>>
>> But, the logs in those two cases are looks different.
>>
>> When IS is configured using the method 1, the logs are as follows.
>> [2017-07-06 11:31:23,634]  WARN {org.wso2.carbon.core.services
>> .util.CarbonAuthenticationUtil} -  Failed Administrator login attempt
>> 'menaka[-1234]' at [2017-07-06 11:31:23,634+0530]
>> [2017-07-06 11:31:30,817]  INFO 
>> {org.wso2.carbon.identity.mgt.IdentityMgtEventListener}
>> -  User, menaka has exceed the max failed login attempts. User account
>> would be locked
>> [2017-07-06 11:31:30,839]  WARN {org.wso2.carbon.core.services
>> .util.CarbonAuthenticationUtil} -  Failed Administrator login attempt
>> 'menaka[-1234]' at [2017-07-06 11:31:30,839+0530]
>> [2017-07-06 11:31:36,746]  WARN 
>> {org.wso2.carbon.identity.mgt.IdentityMgtEventListener}
>> -  User account is locked for user : menaka. cannot login until the account
>> is unlocked
>> [2017-07-06 11:31:36,747] ERROR {org.wso2.carbon.core.services
>> .authentication.AuthenticationAdmin} -  System error while
>> Authenticating/Authorizing User : 17003 User account is locked for user :
>> menaka. cannot login until the account is unlocked
>> [2017-07-06 11:31:56,780]  WARN 
>> {org.wso2.carbon.identity.mgt.IdentityMgtEventListener}
>> -  User account is locked for user : menaka. cannot login until the account
>> is unlocked
>> [2017-07-06 11:31:56,785] ERROR {org.wso2.carbon.core.services
>> .authentication.AuthenticationAdmin} -  System error while
>> Authenticating/Authorizing User : 17003 User account is locked for user :
>> menaka. cannot login until the account is unlocked
>>
>> This clearly says that the number of login attempts has exceeded and the
>> account is locked.
>>
>> But, when configured from the Management Console, the logs do not say
>> anything about locked account.
>>
>> [2017-07-06 11:25:23,395]  WARN {org.wso2.carbon.core.services
>> .util.CarbonAuthenticationUtil} -  Failed Administrator login attempt
>> 'menaka[-1234]' at [2017-07-06 11:25:23,395+0530]
>> [2017-07-06 11:25:34,532]  WARN {org.wso2.carbon.core.services
>> .util.CarbonAuthenticationUtil} -  Failed Administrator login attempt
>> 'menaka[-1234]' at [2017-07-06 11:25:34,532+0530]
>> [2017-07-06 11:25:45,019]  WARN {org.wso2.carbon.identity.hand
>> ler.event.account.lock.AccountLockHandler} -  Error occurred while
>> calling triggerNotification, detail : Email notification sending failed.
>> Sending email address is not configured for the user.
>> [2017-07-06 11:25:45,021]  WARN {org.wso2.carbon.core.services
>> .util.CarbonAuthenticationUtil} -  Failed Administrator login attempt
>> 'menaka[-1234]' at [2017-07-06 11:25:45,021+0530]
>> [2017-07-06 11:26:08,792] ERROR {org.wso2.carbon.core.services
>> .authentication.AuthenticationAdmin} -  System error while
>> Authenticating/Authorizing User : Error when handling event :
>> PRE_AUTHENTICATION
>>
>> Can we use the same log for both the scenarios or more specific logs for
>> the second one?
>>
>> Thanks and Regards,
>> Menaka
>>
>> --
>> *Menaka Jayawardena*
>> *Software Engineer - WSO2 Inc*
>> *Tel : 071 350 5470*
>> *LinkedIn: https://lk.linkedin.com/in/menakajayawardena
>> <https://lk.linkedin.com/in/menakajayawardena>*
>> *Blog: https://menakamadushanka.wordpress.com/
>> <https://menakamadushanka.wordpress.com/>*
>>
>>
>> _______________________________________________
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>>
>>
>


-- 
*Menaka Jayawardena*
*Software Engineer - WSO2 Inc*
*Tel : 071 350 5470*
*LinkedIn: https://lk.linkedin.com/in/menakajayawardena
<https://lk.linkedin.com/in/menakajayawardena>*
*Blog: https://menakamadushanka.wordpress.com/
<https://menakamadushanka.wordpress.com/>*
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