On Tue, Jul 3, 2018 at 11:26 AM Gayan Yalpathwala <[email protected]> wrote:

> Hi Isura,
>
> I have encountered the same problem in IS 5.3.0 as well. The user account
> gets locked after 3 failed attempts, but gets unlocked after 5 minutes,
> whereas I need the account to be unlocked by the admin.
>
> Here are the configuration values I have set in identity-event.properties.
>
> account.lock.handler.enable=true
> account.lock.handler.login.fail.timeout.ratio=2
> account.lock.handler.On.Failure.Max.Attempts=3
> account.lock.handler.Time=5
>
> I have also tried after setting below properties to 0, without any luck.
>
>    - account.lock.handler.Time in identity-event.properties (Also tried
>    after changing the respective property in mgt. console).
>
> When this value is set to 0, account status is shown as locked in user
profile, although it gets unlocked right away after a success login.

>
>    - Authentication.Policy.Account.Lock.Time in identity-event.properties.
>
> Sorry, I meant identity-mgt.properties* here.

> Thanks,
>
>
>
> On Thu, Feb 22, 2018 at 6:15 PM Harsha Thirimanna <[email protected]>
> wrote:
>
>>
>>
>> On Thu, Feb 22, 2018 at 2:55 PM, Isura Karunaratne <[email protected]>
>> wrote:
>>
>>> Hi Isuru,
>>>
>>>
>>>
>>> On Thu, Feb 22, 2018 at 2:26 PM, Isuru Uyanage <[email protected]> wrote:
>>>
>>>> Hi All,
>>>>
>>>> I tried the steps included in doc [1]. As it describes, after 5 invalid
>>>> login attempts, the particular user account gets locked. After 5 minutes,
>>>> as per the config, once user tries to log in with correct credentials, he
>>>> is able to log in and the account gets unlocked.
>>>>
>>>> As per doc[2] step 6, it says if
>>>> Authentication.Policy.Account.Lock.Time is not equal to zero only
>>>> above process happens. If it is 0, then the admin user needs to unlock the
>>>> user account through Management Console or through Admin Services. [3]
>>>>
>>>> When a user gets self signed up, the role which that user gets assigned
>>>> is  *Internal/selfsignup* and permission given is login only. But even
>>>> if above value is 0, selfsignup user can get his account unlocked after the
>>>> specified time. Admin user does not need to do it through the Management
>>>> Console.
>>>>
>>>> Therefore, what is the actual purpose of 
>>>> Authentication.Policy.Account.Lock.Time
>>>> property  in <IS_HOME>/repository/conf/identity/identity-mgt.properties
>>>> file?
>>>>
>>>
>>> This doc needs to be corrected.  It should be account.lock.handler.Time
>>> in identity.xml. But, file based configuratoins applied for super tenant at
>>> the first server startup only.
>>>
>>
>> ​@Isura,
>>
>> Is this from IS 5.5.0 onward only ?​
>>
>>
>>
>>>
>>> Ideally, the self signup users should be unlocked based on unlock time
>>> configurations.
>>>
>>> Regads,
>>> Isura.
>>>
>>> That need
>>>
>>>>
>>>> Is above information in the doc[2] and doc[3] not valid for
>>>> self-signup users?
>>>>
>>>> [1] -
>>>> https://docs.wso2.com/display/IS550/Self+Sign+Up+and+Account+Confirmation#SelfSignUpandAccountConfirmation-Tryoutselfsignup
>>>> [2] -
>>>> https://docs.wso2.com/display/IS550/Account+Locking+by+Failed+Login+Attempts
>>>> [3] -
>>>> https://docs.wso2.com/display/IS550/Locking+a+Specific+User+Account
>>>>
>>>>
>>>> Any thoughts are appreciated.
>>>>
>>>>
>>>> *Thanks and Best Regards,*
>>>>
>>>> *Isuru Uyanage*
>>>> *Software Engineer - QA | WSO2*
>>>> *Mobile : **+94 77 <+94%2077%20767%201807> 55 30752*
>>>> *LinkedIn: **https://www.linkedin.com/in/isuru-uyanage/
>>>> <https://www.linkedin.com/in/isuru-uyanage/>*
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>> --
>>>
>>> *Isura Dilhara Karunaratne*
>>> Associate Technical Lead | WSO2
>>> Email: [email protected]
>>> Mob : +94 772 254 810 <+94%2077%20225%204810>
>>> Blog : http://isurad.blogspot.com/
>>>
>>>
>>>
>>>
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>
>
> --
> *Gayan Kaushalya Yalpathwala*
> Senior Software Engineer
> WSO2 Inc.; http://wso2.com
> lean.enterprise.middleware
>
> LK: +94 71 868 2704
> US: (408) 386-7521
>
> <https://wso2.com/events/>
>


-- 
*Gayan Kaushalya Yalpathwala*
Senior Software Engineer
WSO2 Inc.; http://wso2.com
lean.enterprise.middleware

LK: +94 71 868 2704
US: (408) 386-7521

<https://wso2.com/events/>
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