Biggest thing that jumps out at me is that one of these is (ignoring the text alignment -- speaking visually) left aligned and the other is center aligned. Personally I think the center aligned style of the Adium Help thing looks better. Only other thing was the margins on the top could be reduced a bit.
It might also be worth it to move hot issues above the fold (possibly even above search). Overall though, I like it a lot. I think this will be a huge help to users. Thank you, Thijs, for stepping up. -Colin On Nov 30, 2010, at 1:43 PM, Thijs Alkemade wrote: > Hey, > > One important thing which I think has already been pretty much decided upon > in the "Trac Spam" thread is that we should separate Support and Development. > As I've worked on the in-app help with Robbie, I've been trying to see how to > integrate those in the look of the Adium website. This is what I have right > now: > http://xnyhps.nl/~thijs/adium.im/support/pgs/AdiumDocumentation.html > It's nothing more than a number of sed commands which insert a some extra > stylesheets, the header and footer into each page, this to make sure the two > are kept in sync. > > A more important page is the index, which should be the first page a user > goes to when looking for support. There should be a list of "hot issues", > issues which have been reported often recently, and for which we really hope > the users notice them before contacting us. There should of course also be > links to the forums and IRC (and the mailing list, if we don't decide to nuke > it), the online documentation and some search. I think it's best to keep the > creation of this list manual, as it should be issues which are important > _now_. Basing it on highly-voted or duplicated tickets will just make V/V > stay on top forever. :P > So this is what that looks like: > http://xnyhps.nl/~thijs/adium.im/support/AdiumHelp.html > (Many links might not work or be placeholders) > > I really don't consider myself a website designer, so any feedback on design > or contents is very welcome. > > Regards, > Thijs
