Increase the log level for the bearerbox and keep monitoring it , if you found something like got DLRs but seem not interested plz revisted the smsc configuration for msg-id-type
br, Shabana ________________________________ From: Ariel Lipschitz <ar...@logicsms.co.za> Sent: Friday, November 17, 2023 9:45 AM To: Ahmed Shabana <a.shab...@cequens.com> Cc: devel@kannel.org <devel@kannel.org> Subject: Re: Query on DLRs using smpp connection Kannel 1.4.5 You don't often get email from ar...@logicsms.co.za. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> MIS Warning: The Sender of this message could not be validated and maybe not the actual sender! Hi Ahmed Thanks for the response For some reason our Store page doesnt display anything. We do get some DLRs and some replies but others get "lost" Could there be something else or do you think its most likely getting "lost" on the provider's end? Regards, Ariel On Wed, Nov 15, 2023 at 7:41 PM Ahmed Shabana <a.shab...@cequens.com<mailto:a.shab...@cequens.com>> wrote: check the store-status page to able to figure out the received dlr , it may be as simple as you did not register dlr-url to make kannel able to callback on it Ahmed Shabana Principal Software Architect M: +201003325373 a.shab...@cequens.com<mailto:a.shab...@cequens.com> www.cequens.com<http://www.cequens.com/> [http://www.cequens.com/hubfs/root/public_resources/DynamicLogo.png]<http://www.cequens.com/> [http://www.cequens.com/hubfs/root/public_resources/DynamicBanner.png]<http://www.cequens.com/> ________________________________ From: devel <devel-boun...@kannel.org<mailto:devel-boun...@kannel.org>> on behalf of Ariel Lipschitz <ar...@logicsms.co.za<mailto:ar...@logicsms.co.za>> Sent: Wednesday, November 15, 2023 6:05 PM To: devel@kannel.org<mailto:devel@kannel.org> <devel@kannel.org<mailto:devel@kannel.org>> Subject: Query on DLRs using smpp connection Kannel 1.4.5 You don't often get email from ar...@logicsms.co.za<mailto:ar...@logicsms.co.za>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> MIS Warning: The Sender of this message could not be validated and maybe not the actual sender! Hi Hope you are well I am struggling to receive all DLRs. I thing they get stuck in the internal storage and are never reprocessed. Our provider as well as the handset receives the SMS and confirms delivery but our Logs and stats do not show delivery Herewith my config details: # kannel.conf group = core admin-port = 14000 admin-password = foo status-password = bar admin-allow-ip = '*.*.*.*' smsbox-port = 14003 log-level = 0 log-file = "/var/log/kannel/kannel.log" box-allow-ip = "*.*.*.*" access-log = "/var/log/kannel/access.log" group = smsc smsc = smpp smsc-id = foo host = foo.bar.com<http://foo.bar.com/> smsc-username = foo smsc-password = bar port = 2775 system-type = "0" service-type = "CMT" transceiver-mode = true msg-id-type = 0x01 group = smsbox smsbox-id = BOX1 bearerbox-host = localhost sendsms-port = 14014 global-sender = 14014 log-file = "/var/log/kannel/smsbox.log" log-level = 0 access-log = "/var/log/kannel/access.log" # For Sending SMS push group = sendsms-user username = foo password = bar default-smsc = foo concatenation= true max-messages = 5 forced-smsc = foo # For Receiving SMS group = sms-service keyword = default catch-all = yes max-messages = 1 post-url = foobar.com<http://foobar.com/> group = smsbox-route smsbox-id = BOX1 smsc-id = foo This is what our status.html is seeing: SMS: received 0 (0 queued), sent 1 (0 queued), store size -1 SMS: inbound (0.00,0.00,0.00) msg/sec, outbound (0.00,0.00,0.00) msg/sec DLR: received 1, sent 0 DLR: inbound (0.00,0.00,0.00) msg/sec, outbound (0.00,0.00,0.00) msg/sec DLR: 1 queued, using internal storage Regards, Ariel