On 07/17/2013 03:21 PM, "Jóhann B. Guðmundsson" wrote:
> On 07/17/2013 01:08 PM, Denys Vlasenko wrote:
>> Engineer does not know what version of OS that server runs,
>> what is installed there and how it is configured.
>> So it needs to be investigated. Quite a typical situation.
> 
> Perhaps for you but for us here on top of the world
> we dont grant root access to people that cant event
> tell which OS and which release that OS is running
> on so that's quite un-typical situation for me.

I don't know about your organization,
but ours is not arrogant enough to tell our customers -
the people who buy our engineering support, and thus
indirectly pay all our salaries,
how, or who is allowed to run their servers.

Because it's *their servers*. Not ours.
IF they have incompetent admins, it's their problems.
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