-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Somebody in the thread at some point said:
|> If things continue that way I'm _forced_ to ask our engineers to not |> waste |> their time with the bugtracker. | | If you do that, please at least hire somebody (or recruit a community | volunteer) to go through the bugtracker on a regular basis and add | some special tag to the items that should be looked at by the engineers. FWIW I seem to get a copy of all bug traffic in my inbox and at least glance at everything. Sometimes you get tantalizing clue from what is reported that is very hard to come at yourself, like SD Card affecting GPS). It's hard to say we "waste our time" looking at what prompted people to complain from the field, it all means something. If you think about it, our current bug traffic is pretty much nothing compared to what we would have to service if and when we start shipping "real numbers" of phones. The best answer in that case isn't going to be "ignore it harder", it would need more infrastructure along Mike's ideas, sort for first level support staff person who asks the questions that should have been answered in the first place, etc. - -Andy -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Fedora - http://enigmail.mozdev.org iEYEARECAAYFAkigpJUACgkQOjLpvpq7dMp4pgCcDfGMdiFJ7KyROj8JbxlDuan1 6PgAn2PqoZVj1d7fkD9FWn0o8Vzf9tTn =/N/J -----END PGP SIGNATURE----- _______________________________________________ devel mailing list [email protected] https://lists.openmoko.org/mailman/listinfo/devel
