On Aug 5, 2007, at 2:39 PM, y t wrote:
So how do we communicate to FIC that we need a fix asap?
FIC knows that you need the fix ASAP. It's been mentioned. Your concern is totally understandable. But...
Please don't expect customer service at this stage in the game. FIC are being *really* helpful by giving us access to development prototypes so early in the process. I don't know if you have any idea how unusual this is, but trust me, it's unusual. It's as if someone had given you an iPhone prototype two years ago, no strings attached, do whatever you want with it. I would go so far as to say that with the possible exception of the Trolltech GreenPhone, it's unprecedented. And I think the GreenPhone was at a later stage in development when it was released.
Rest assured that there are a lot of geeks turning their attention to this phone right now. So your problem will get solved, unless there's a hardware problem we can't fix. If you don't want the phone now, knowing what state it's at at this point, knowing what level of support you can expect, I would really suggest that you ebay it and wait for the phase two phone, or even later - the last thing you need, and the last thing we need, is for you to be getting angry and frustrated about this.
