bo-le wrote:
> Am Samstag, 31. Oktober 2009 17:28:38 schrieb Zero3:
>> Matthew Toseland wrote:
>>> On Friday 30 October 2009 17:10:02 Zero3 wrote:
>>>> Matthew Toseland wrote:
>>>>> If this line of reasoning is correct, we need to choose an
>>>>> end-user-oriented issue tracker or forums system (either way ideally
>>>>> gratis and hosted) to complement Uservoice. Suggestions?
>>>> It would make sense to find a tracker that both users and devs can use.
>>>> Saves the overhead of moving things from e.g. a forums system to a bug
>>>> tracker.
>>> Is it possible? Is Trac something that end users can use?
>> I don't think Trac is the perfect solution (not as it is right now, at
>> least), but it seems much better than our current solution (Mantis +
>> Wikka Wakka).
>>
>> Pidgin (see http://developer.pidgin.im/) has an interesting
>> implementation directly into their website. The bar at the top contains
>> easy access to some of the most used features: Wiki (starts here),
>> Timeline (aka "what's new?"), Roadmap and Search. It is possible to
>> create other things like "New ticket" and "Browse source" it seems, if
>> you look at the official trac site (http://trac.edgewall.org/).
>>
>> I don't have any personal experience with Trac though. Perhaps someone
>> else around here has, and can give us some recommendations?
>>
> this may fit our needs better then trac: http://basieproject.org/

A third option is Google Project Hosting (we are already using some 
Google-thingy for downloads I think?). Example here:

http://code.google.com/p/support/issues/list

The interface seems quite simple, and has both bug tracker and wiki.

I'm quite fond of the "starring" of bugs. It's basically the possibility 
for users to mark the bugs they are specially interested in, which also 
gives the developers the possibility to focus on the most popular bugs.

This might be able to supercede uservoice too (which is quite prone to 
spam as no user verification of votes are done).

- Zero3
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