On Wed, Jun 8, 2016 at 3:09 PM, Vincent Massol <[email protected]> wrote:
> > > On 08 Jun 2016, at 13:27, Ecaterina Moraru (Valica) <[email protected]> > wrote: > > > > I've used the following suggestions: > > - Vincent: replaced "If you need help with your wiki, you can contact > our" > > to "If you need help with XWiki you can contact" > > - Guillaume: replaced "professional support" with "Professional Support" > > > > Updated the screenshots. > > > > Votes so far: > > A: +0.5 (GD), +1 (Caty) > > B: +1 (Vincent), > > C: +0.5 (GD) > > > > I've voted for A, since the Community Support is presented on the same > page > > as Professional Support. I've wanted to keep the message as short as > > possible, while satisfing the purpose: letting the user know he can get > > support. > > That logic is wrong. If your intent was to " I've wanted to keep the > message as short as possible, while satisfing the purpose: letting the user > know he can get support.” then you could have simply said: > > “If you need help with xwiki you can contact the Support” and link to > https://www.xwiki.org/xwiki/bin/view/Main/Support which shows all support > options. > To be honest, I would prefer this version, but depends on what is our objective. The layout of the Support page could be improved to better list all the options we have. Thanks, Caty > > Personally I prefer B because it shows all options more clearly but I’d > also be fine with “If you need help with xwiki you can contact the Support”. > > Thanks > -Vincent > > > > > Thanks, > > Caty > > > > On Tue, Jun 7, 2016 at 11:23 AM, Guillaume Delhumeau < > > [email protected]> wrote: > > > >> +1 for A or C, with the wording "Professional Support". > >> > >> 2016-06-06 15:35 GMT+02:00 Vincent Massol <[email protected]>: > >> > >>> > >>>> On 06 Jun 2016, at 15:27, Vincent Massol <[email protected]> wrote: > >>>> > >>>> Hi, > >>>> > >>>>> On 06 Jun 2016, at 15:19, Ecaterina Moraru (Valica) < > >> [email protected]> > >>> wrote: > >>>>> > >>>>> Hi, > >>>>> > >>>>> This is a follow up for the governance changes mail, see > >>>>> http://markmail.org/message/mcbcvd4i5cgoebh5 > >>>>> > >>>>> This proposal aims to add a support panel inside XWiki Enterprise: > >>>>> > >>> > >> > http://design.xwiki.org/xwiki/bin/view/Proposal/HomepageSketches/HomepageSupportPanel/ > >>>>> > >>>>> There are 3 variants you can vote on: A, B and C. > >>>> > >>>> If the goal is to offer a Support Panel then I don’t the “hosting > >>> offers” makes sense. For pure support, I’d vote for B but I wouldn’t > say > >>> “our” which means nothing when a user sees this in his wiki (since > “our” > >>> points to the company/entity in which the wiki was installed). I’d say > >>> instead “If you need help with XWiki you can contact:”. > >>> > >>> Note that I also wrote “XWiki” instead of “your wiki” since the admin > of > >>> the wiki would be the one to help with their wiki ;) > >>> > >>> Thanks > >>> -Vincent > >>> > >>>> > >>>> Note that another alternative is to have this as a tip for the Tip > >> Panel. > >>>> > >>>> If the goal is to offer a more general panel listing business offers > >>> then it makes sense to offer support, hosting, and even other offers. > >>>> > >>>> Thanks > >>>> -Vincent > >>>> > >>>>> Let me know what you think. > >>>>> > >>>>> Thanks, > >>>>> Caty > >>> _______________________________________________ > >>> devs mailing list > >>> [email protected] > >>> http://lists.xwiki.org/mailman/listinfo/devs > >>> > >> > >> > >> > >> -- > >> Guillaume Delhumeau ([email protected]) > >> Research & Development Engineer at XWiki SAS > >> Committer on the XWiki.org project > >> _______________________________________________ > >> devs mailing list > >> [email protected] > >> http://lists.xwiki.org/mailman/listinfo/devs > >> > > _______________________________________________ > > devs mailing list > > [email protected] > > http://lists.xwiki.org/mailman/listinfo/devs > > _______________________________________________ > devs mailing list > [email protected] > http://lists.xwiki.org/mailman/listinfo/devs > _______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
